Kelli Cavasin, Sphr Email & Phone Number

Grand Rapids, Michigan, US

Holland, MI, US

I champion and guide the strategic investment of our talent, culture and capabilities to fuel the growth of our company. I'm a strategic partner to all leaders across multiple locations and lead my team with passion to drive business results. I am passionate about living our values of:Believe, Lead, Own, Engage, Act with Integrity and Care.

Irving, Texas, US

Irving, Texas, US

Minneapolis, MN, US

• Led the Employee Relations Hotline team of 3 leaders and 24 investigation experts handling 10,000+ employee relations investigations annually - including senior leader level. Led operations leader focused on.
• Conceived, led and guided Role Clarity initiative which required navigation through complicated intra-department dynamics and team culture gaps, resulting in mitigating legal risk.
• Conceived and provided oversight on consistency initiative resulting in best practices and efficient investigations operating procedures representing 1800 stores and HQ.
• Created consistent, meaningful end-user data, analyzed trends, identified risk and consulted with leaders to improve training, communication, talent, policies & best practices for 4 regions, 28 markets and 1800 stores.
• Managed budget of $3M and guided vendor relationship including contract negotiations meeting expense goals.
• Influenced cross-functional partners and guided team to implement enterprise-wide case management, documentation & reporting system resulting in streamlined work for team and clients.

Minneapolis, MN, US

• Led and evolved team of 5 direct reports and 20 consultants supporting client groups across HQ. Represented 1800 stores and 37 distribution centers at corporate level, subsequently influencing priorities. Responsible.
• Created comprehensive HR strategies aligned to strategic company initiatives, including influencing leaders & guiding processes for new small format retail concept, City Target and low volume strategy.
• Influenced and guided integrated talent management tool automation including success planning, system led goal plans and annual performance reviews resulting in enterprise-wide alignment.
• Guided cross-functional project to engage store hourly supervisors to improve leadership, resulting in significant improvements on annual employee satisfaction survey on 37 of 52 survey questions.
• Created excellent engagement by developing leaders into strategic influencers and subject matter experts, resulting in 11 promotions.
• Sponsored a first-time stores HR initiative focused on role clarity, hours allocated and structure for the HR work center resulting in an overhaul of payroll allocation that more closely matched workload and.

Minneapolis, MN, US

• Built, evolved and led team of 3 managers and 10 process and generalist leaders representing 1700+ stores. Served as strategic partner to operations leaders in the areas of organizational design, succession planning.
• Conceived idea and led team to create critical development tools for the field, leading to meaningful development conversations to tie development to business results – work was launched enterprise-wide.
• Created Field HR Core Role strategy, contributing to an 18 basis point workload satisfaction improvement and enabling HRBPs to deliver improved talent outcomes.
• Partnered on and influenced Pharmacy operating model and staffing optimization initiative resulting in $100M in annual savings.
• Sponsored Stores HR Performance Plans in which all field HR performance was measured against, including automated HR scoring summaries to hold teams accountable to business results.
• Improved team operating expenses by $500k through ineffective program elimination.

Minneapolis, MN, US

• Led team of 3 HR professionals responsible for all Human Resources functions in 64-80 stores and partner to 12 senior field leaders with all elements of team member life cycle impacting 500 Exempt and 12,000+.
• Delivered top of class results in talent development, performance management, culture and operational measurements.
• Improved hourly turnover by 10 bp.
• Built a high performing, influential team resulting in 5 HR promotions throughout the company and promoted 3 HQ senior leaders and 5 senior field leaders.
• Drove campus and intern recruiting on key Michigan and Indiana Campuses and significantly improved intern conversion rate from 30% to 70%.

Minneapolis, MN, US

• Consulted 64+ stores in staffing, development and performance management for 400 exempt and 10,000 non-exempt team members.
• Influenced district and group leaders on talent and policy & procedure compliance.
• Conducted training and development sessions for junior-level and mid-level leadership.
• Worked in partnership with corporate legal team to respond to EEOC and Labor Board.
• Developed and mentored high potential business and HR leaders for future growth.

Minneapolis, MN, US

• Successfully led a $25 million urban store and managed talent of exempt team.
• Exceeded profit goals and achieved controllable expense goals.
• Built a successful team culture through team assessment, training and development disciplines.
• Opened new stores