Vice President, Commercial Multifamily Finance
CurrentLead strategic direction, program development, and member engagement and recruitment governance at commercial real estate finance membership organization for professional services / trade company, driving client retention and high-quality content. Leverage relationship-building skills to establish rapport at all levels of organization, aligning multidisciplinary functions and maximizing business impact.● Navigated constantly evolving culture during global pandemic and pivoted the team toward customer-centric focus, addressing member concerns with empathy and integrity and identifying high-priority items; acclimated members to technology-based initiatives and streamlined workflows to ensure continued impact and optimized communications.● Supported leadership transition by assuming high-level interim duties. Advised new leadership on change management strategies and transition to environment of mutual respect and cross-functional collaboration.
