Kelli Conner Email & Phone Number

Thackerville, Oklahoma, United States

United States

San Antonio, Texas

United States Region

RFL: Lay Off - Site closures• Built and grew US based Recruiting staff from 2 to 16 FTE nationwide, with responsibilities for all Recruiters and success of brick and mortar, at-home and exempt positions (high volume)• Utilizing data, build strategic, successful recruiting campaigns, Recruiter scorecard metrics, Executive buy-in and headcount justification• Develop and maintain positive working relationships with hiring managers to ensure openings are filled by target start date• Responsible for budget and sourcing plan creation and adherence • Build solid working relationships with external recruitment sources including community organizations, colleges/universities and employment agencies• Identify new, different, exciting, outside the box recruitment sources and tactics• Develop and report on KPIs that are important to the business • Coach, mentor, include and grow amazing team of Recruiters• Ensure I-9 compliance and follow up• Constant communication with new hires to obtain feedback on candidate experience

San Antonio, Tx

• Responsibility for 2 locations and 6 employees (San Antonio, Houston)• Attract, source, screen and recommend top-tier candidates to create a solid pipeline of applicants in a very fast-paced, high volume call center environment• Develop and maintain positive working relationships with hiring managers to ensure openings are filled by target start date• Review and revise job descriptions, phone screen guides, job postings and recruitment ads/flyers• Build solid working relationships with external recruitment sources including community organizations, colleges/universities and employment agencies• Utilize Taleo for hiring and sourcing• Identify new recruitment sources and tactics with emphasis on diversity• Create offer letters or addendums for candidates as needed.• Onboarding• Ensure I-9 compliance and follow up• Communicate with new hires to obtain feedback on candidate experience• Develop strategies and recruitment techniques, including the use of the employee referral program, to promote Xerox as the employer of choice• Ensure a high level of applicant experience throughout the recruitment process• Maintain accurate reporting and present results

• Develop and execute sales presentations to potential clients.• Create proposals for providing staffing services, customized to prospective clients’ needs.• Identify and qualify sales opportunities by providing a consultative and value-added approach to develop relationships.• Negotiate contractual terms and conditions for employment services• Maintains an ongoing relationship with prospective clients, both in-person and by phone, continuously assessing and communicating how our agency can meet their needs

Achievements:Created Employee Handbook of Policies & ProceduresSuccessfully transitioned company to a work/life balance schedule to help with recruiting efforts and retentionImplemented a new benefits program to give more flexibility to employees healthcare choicesTook over training programs to save company spending for outsourced trainers Responsibilities:Managed staff of 4 employees under the Human Resource umbrella, including front desk staff and employee recognition & events staffAll aspects of Human Resources including: Employee counseling, management training, interviewing & hiring, terminations, implementation of all policies & procedures, OSHA Recruit, interview, hire, train & retain qualified employees by conducting phone & face-to-face interviews, email contingent job offers, performing background checks and following up with employees at 30, 60 and 90 daysProcess all new hire and termination paperwork, including benefits enrollmentTrain managers monthly on different Human Resource subjectsWrite and present employee appraisals to my direct employeesRFL: Lay-off

Achievements:Successfully conducted Interviewing & Hiring class for 50 + managersSuccessfully conducted Training for new Recruitment Software for 100 + managersPromoted 3 times within 3 yearsServed on Advisory Board for ITT Technical InstituteRan mentor program for local elementary school for 60+ employee volunteers Responsibilities:Identify qualified candidates using latest technologies, Monster, Career Builder, Dice and other talent management systems Conduct phone screens, interview most qualified candidates face-to-face and make recommendations to hiring managers Facilitate New Hire Orientation weekly for 1-30 new hires per sessionPursue, maintain & nurture positive working relationships with outside staffing firmsProcess all new hire paperworkOrganize, Promote and attend on-site career fairs for a campus of 3000+ employees with over 300 open jobs at any given timeAttend city-wide off-site career fairs to attract the best talentConduct presentations at college & high school campuses on resume writing & interview tips

Achievements:Number 3 in long distance sales in the country 2 yearsSelected to train employees at various stores in long distance sales Responsibilities:Helped walk-in customers with questions regarding PCS phone accounts to include billing, adding additional lines of service, upgrading handsets and any additional servicesSuggested up sells such as new handsets, accessories, new lines of service, home phone service & residential long distanceHandled irate customers often and helped calm them by listening to situation patiently and offering best possible solution