Kellie A. Email & Phone Number

Campbell, Ca

• Develop documentation targeted at IT professionals for software, cloud services, and hardware for multiple products including in-product help, solutions, and online conceptual content.• Create clear and concise email security service product API documentation for integration partners and external developer audience.• Collaborate with product management, development, quality assurance, and customer support, and other key stakeholders to identify requirements and develop best-in-class documentation.• Work with editors and other writers to identify and implement standards and process improvements to enhance product documentation and usability.

San Jose, Ca

• Analyzed software requirements and created test plans by designing, developing and executing automated tests for various Storage products.• Supported design of technical specifications, development of application code, unit testing, stress and integration testing.• Developed, modified and maintained technical training documentation for testing hard drives in storage subsystems.• Team lead in supporting storage products through Thermal Chamber controls cycle, including release of software and technical documentation to worldwide manufacturing sites in Hungary, Singapore, Czech Republic, and Mexico.• Supported new drive qualifications from pre-production to factory readiness, coordinating with development/vendors to establish manufacturing test process, gather tools, troubleshoot/analyze issues.• Patent application submitted for a quality advisor system to be used in manufacturing.

Technical Writing And Communications Certification

Bs, Computer Science

Activities and Societies: Society of Women Engineers (SWE)