Kellie Conner Email & Phone Number

Edinburgh, Indiana, United States

Created schedules that balanced business and employee needs while meeting labor budgetsUsed a variety of programs and applications (including Microsoft Office suite) to access, interpret, and communicate important business data to both direct reports and upper managementCollaborated with peers, upper management, and other company departments (facilities, HR, logistic services, etc.) via email, Teams meetings, phone calls, and/or in-person to solve problems and work towards both store and district goalsDeveloped and executed action plans based on weekly data to meet and exceed metric goals (customer satisfaction, COSDs, service speed, etc.)

Planned and led meetings with shift supervisors to assess current progress towards store goals and address problems, as well as all-store or small group meetings to share new company information and current store focuses with all baristasHeld development and accountability conversations with employees, using company performance management tools as necessaryReviewed and analyzed business trends weekly to facilitate planning