-Handle the day to day claims processing including reviewing claim reports, discussing claims with broker and adjusters, providing updates to Lloyds of London-Maintain agency and personnel licenses for our states of business-Prepare and submit taxes for the multiple states that we place business in-Prepare agency documents as requested for carriers -Maintain files for our carrier contracts -Prepare monthly reporting documents to be sent to Lloyds of London detailing premiums and claims-Provide support as requested to the President and Operations Manager-Send out and process agency agreements for new brokers

Develop relationships with customers to determine their needsPerform risk analysis to identify the best products for customersMaintain relationships with multiple companies to increase our ability to do business with themContinuously update and make changes to policies as requested by customersProvide regular reviews for customers to update their policies as their needs changes and the market provides new options.Continued my education through classes to maintain my licenses and learn about new products on the market.

Manage the calendar and schedule for the Director Monitor the staff schedule and ensure adequate staffing for all locations Assist in budget preparations Manage memberships to the library Process internal and external invoicing for services rendered Create and install displays to promote the library