Kellie Gordon Email & Phone Number

· Preforms more complex administrative, clerical, and general office duties in a highly confidential nature within the Office of Subject Research Protection department· Schedules and coordinates meetings within the IRB, prepares all materials, and supervises meetings· Manages CITI training in a prompt and timely manner; enter all certificates within the.

· Adjudicate claims based on established policies and procedures for facility, professional, member submitted, pharmacy and dental claim edits. This is inclusive for both in and out-of-network benefits.· Review vouchers/explanation of payments to identify and resolve claims related issues.· Continually meet department performance measures as it relates to.

· Addressing customer complaints and queries of assigned clients· Up selling or cross-selling products and services and approaching new customers.· Answer’s phone and makes collection calls every day.· Originates personal loans while verifying income, runs credit reports, and uses better judgement before submitting to underwriting.· Audit all client files.

· Always putting the customer and the customer needs first with duties that include but are not limited to: establishing new customer accounts including checking and savings· Provides customers knowledge on loans, lines of credit, and gives details on promotions that are held· Balances daily cash deposits and bank vault inventory with a zero-error rate·.

· Welcomes guests and clients by greeting them in person or on the telephone, answering or directing inquiries.· Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics· Coordinates case preparation· Maintains attorney calendar by planning and scheduling conferences.

Associates Degree, Liberal Arts And Science

Associate Of Arts And Sciences - Aas