Mange Vendor Relationships• Liaise with other internal departments as required to resolve vendor’s issues and questions.• Partner with departments to ensure excellent execution of outsourcing/professional services engagements, monitoring vendor compliance, contractual obligations and measure performance • Supplier Performance Management – manage relationships with key suppliers, which include establishing KPI's, participating in supplier reviews and performing supplier invoice audits. Contract Management• Contracting – work with business partners (including Legal, Risk and IT), and suppliers to review, negotiate, and execute contracts with suppliers. • Negotiate contracts, review business aspect of dealership contracts, review with LegalSupplier Research• Lead & project manage procurement initiatives requiring coordination across departments and dealerships• Cost Savings – collaborate with business partners to identify and realize cost-savings opportunities. • Make recommendations and create proposals on program changes and conduct cost/benefit analysis of potential operational improvements, as well as day to day decisions• Sourcing and Selection – work with business partners to manage the sourcing and selection of suppliers and assist with identifying new suppliers. • Understand and apply program strategies to decision making and proposalsManage Supplier Data and Programs• Managing supplier data that allows organizations to streamline crucial supplier data to provide meaningful insights for improving supplier management• Address ad hoc questions and inquiries as needed to support the vendor management program.• Oversea Program Implementation, management and maintenance• Oversea Vendor administration • Managing supplier data that allows organizations to streamline crucial supplier data to provide meaningful insights for improving supplier management

• Established a new Communications Team to reduce workload for AP Administrators and put Communications with Vendors and Stores as a priority• Subject matter expert to effectively partner with Accounts Payable team to achieve desired outcomes by clarifying needs, providing appropriate solutions, and performing root cause analysis.• Exceptional problem-solver who maintained knowledge of the automotive industry and used multiple systems and applications interchangeably to resolve issues efficiently.• Resolved customer (both internal and external) issues regarding payment status, invoice questions,request additional information and general customer concerns by phone and/or email.• Established and maintained positive working relationships with dealerships, peers, management, andcoworkers.• Assisted in creating and updating solutions for our knowledge base systems to be used for training and information purposes.• Created a sense of delivering and achieving results based on appropriately high standards and measuresProcurement and Vendor Management SupervisionTook ownership of escalated vendor concerns: • If an account is put on hold or threatening to be put on hold• Divested store• Collections request• Request to speak to Supervisor• Hostile interaction

Supplier Relationship• Liaise with other internal departments as required to resolve vendor’s issues and questions.• Maintain a high level of communication with all stakeholders, manage reporting and monitoring, conduct regular performance reviews for vendors and internal stakeholders• Handle inbound service requests and ensure that they are properly assigned or addressed.Contract Management• Monitor contractual agreements, access, assets and spend by external vendor• Track and review contracts for renewal, monitor expiration dates, renewal options, proactively review for termination or renewal with department or dealership confirmationSupplier Research• Conduct data analysis and present insights with internal stakeholders to understand opportunities to improve• Sourcing and Selection – work with business partners to manage the sourcing and selection of suppliers and assist with identifying new suppliers. • Understand and apply program strategies to decision making and proposalsProgram Implementation• Implemented national programs across 180 dealerships, generating over $5 mil in additional revenue.• Consolidated national accounts to reduce workload for Admin processing and Store managed invoices

* Set-up and maintained online programs for large auto manufacturer, generating over $250k in first year online sales* Provided strategic insights and industry knowledge to support client endeavors* Established and develop customer and vendor relationships through continuous contact via email and phone* Managed custom order projects from research and quoting to order entry, through production process and billing* Developed custom programs for customer programs within budget constraints and product restrictions* Organized client presentations, including product research & recommendations

* Prepared preliminary sales materials, organizing presentations for Account Executive* Generated over $356k in in product sales * Communicated extensively with manufacturers and clients via phone and email regarding orders & shipping information * Coordinated drop ship and program order details with corporate staff * Organized client presentations, including product research & recommendation; virtual samples; creation, printing & distribution of flyers or mailers; and obtaining pricing with direction or approval from AE Prepared quotes for customer orders * Coordinated the ordering and return of samples for client presentations * Entered sales orders via the Company's proprietary WebStar system

* Partnered with Planning/Forecasting, Marketing and Product Development teams to establish well rounded, brand right, profitable assortments, driving sales revenue and bottom line profit * Collaborated with departments across organization to improve tools and productivity.* Monitored the competitive landscape and market activity while working with planning organization to minimize out of stock merchandise and grow opportunity businesses* Communicated divisional merchandising strategies to internal business units.* Developed a brand appropriate product assortment for each division that sets each division up to maximize sales and margin $’s. * Achieved the sales and GM budget for all divisions by optimizing pricing, promotional strategy, and marketing strategy.* Identified new product opportunities based on customer feedback and industry trends.

* Developed gifts to meet specific needs of account executive and customers based on price point and taste preferences.* Created gifts based on product availability and timelines, followed through with idea inception to completion.* Developed gifts for wholesale accounts, trimming costs to meet tight money constraints.

* Prospected/networked to establish and development client base.* Provided creative ideas to meet client promotional needs based on budget and other restrictions through product research.* Coordinated pre-order information with vendors and submit clear, complete orders, including artwork and layout to office for order entry.* Client liaison regarding orders in progress via phone, email and in person contact.

* Lead merchandiser on high profile accounts, such as: NIKE, Clorox, Tektronix, Puget Sound Electric, PacifiCorp, Jamba Juice* Built strong and supportive relationships with preferred vendors to seek special pricing on various sized projects, including program and web store pricing, create promotional flyers, develop email campaigns on upcoming events, i.e. holidays, eco-friendly events, sale items etc.* Operated directly with Senior Director of Promotional Marketing on all promotional matters * Responsible for set-up and maintenance of assigned websites in order to meet or exceed customer expectations and drive results* Developed and maintained eco-friendly in-house webstore generated for all end-users, not client specific* Support execution of merchandising strategy and vision by creating training documents for sales representatives and account executives to execute a promotional sale – i.e. frequent questions to ask client before researching items – target market, quantities, budget, how many color logo, brand requirements etc.

* Day-to-day running of multiple projects through the entire project lifecycle from inception to finished product, within budget and set timescales for the two major clients, U.S. Postal Service and AAFES.* Liaison between Company and Licensors for product development and review to build and continue essential relationships for business growth (U.S. Postal Service, Disney, Lucasfilms Ltd., Warner Brothers, General Motors, U.S. Army, U. S. Air Force).* Analyzed and forecasted sales of licensed product for Licensors.* Implemented special event program to introduce new products to the Postal Service field and increase event sales by 70% within one year.* Researched new products and establish lasting relations with key vendors, both domestically and internationally.

* Demonstrated exceptional planning, coordination, and time management skills in order and office management.* Managed accounts receivables and payable activities including performing detailed data entry, auditing invoices for discrepancies, facilitating collections of outstanding receivables, posting payments and processing check run payables.* Liaison between vendors, sales people and customers regarding all orders * Counsel President and recommend alternative business strategies based on weekly sales reports for sales staff.* Prepared and analyzed annual budget, review against previous years P&L statements.* Supervised, interview, hire and fire office staff.* Promoted from Sales Administrator to Order Manager in 2001, promoted to General Manager in 2002.