Kellie L Email and Phone Number

Preparation of legal documents- pleadings, motions for pre trial hearingsManaged and prepared discovery responses to send to opposing counsel/respondentCase file management using in house pc case management system- over 1000 filesProvided excellent customer service in person and via email/phone Responded to inquires from the public Legal Research- comparing and gathering information from internet findings for open case investigationsClient intake- filed constituent's complaints in pc database-created case files

Case ManagementPreparing Legal DocumentsProviding Excellent Customer Service Receptionist Administrative Assistant

* Data entry- created excel spreadsheets of active medicaid recipients* Cross checked medicaid recipients using Welfare Management System (WMS)* Maintained calendar and file management using Lotus Notes* Administrative duties such as answering the switchboard, scanning, and copying documents

Advertised rental listings on multiple ads such as Craigslist, Ebay Classifieds, Kiji, etcContacted prospective clients who posted ads looking for apartments Screened applicants via phone to certify rental qualificationsPosted pictures of properties online through use of a digital camera Showed rental properties to prospective clients Knowledge of market price listings for areas in Brooklyn, Bronx and ManhattanKnowledge of Section 8, HASA, and Work Advantage Programs

Prepared cases for hearing by requesting medical records and reports from physicians/hospitals. Submitted medical records/reports to ODAR- SSA via mail and electronic faxKnowledge of medical terminologyDaily communication with clients, medical staff, Administrative Law Judges, and ODAR/SSACompleted required daily reports Managed caseload totaling over 150 claims. Direct liaison with claimants and Social Security Administration- ODAR regarding case management Inter- office communication via fax and mailKept daily log of all work done on each file through use of computer application called CTSPAdministrative duties included but not limited to faxing, copying, mailing, filing and organizing documents. Word processing- typed, edited letters, memorandums and numerous reportsReceptionist- answered, screened and directed all calls on a multi phone line systemMade travel arrangements for attorneys Created and processed invoices Customer Service- resolved clients disputes in person and over the phone in a courteous and friendly manner