Kellie Marks Email & Phone Number

Prescott, Arizona, United States

Reservations, check in and check out guests, greet new arrivals, All aspects of Custormer care Platform, Sign guests up for BW Rewards, Promotions, Perform audit.

 Prepare reservations on and off switchboard, performed cancellations, greet new arrivals, assign rooms, check out departures. Provide quality customer service, by offering services and resources available to guests. Demonstrate excellent listening skills, demonstrate genuine concern, document issues then found solutions for guests, resulting in.

Wickenburg, Arizona, United States

 Assessed and identified client’s individual employment, vocational and rehabilitation needs, while coordinating services with onsite clinical team.  Coordinated with Vocational Rehab and employment specialists to develop the best possible plan for client’s employment goals. Coordinated with educational institutions for clients choosing to further.

Phoenix, AZ.

Managed and oversaw the health and welfare of SMI individuals living in a Community Placement group home. Coordinated activities with group home staff. Supervised and trained staff in teaching living skills to the clients. Taught basic living skills to group home participants such as; cleaning house, shopping, laundry and building and raising their own.

Phoenix, Arizona, United States

Provided Assessments, Intakes, Orientation for substance abuse. Facilitated Intensive Outpatient, Relapse Prevention, Aftercare, and Anger Management groups. Taught DUI classes, One on ones, referrals, and provided Inservice lectures, and Presented seminars on Anger Management. Documented progress notes, created treatment plans and discharge summaries..