Kellie Mcgrevey Email & Phone Number

Renfrew, Scotland, United Kingdom

Renfrew, Scotland, United Kingdom

Glasgow, United Kingdom

Working as part of the operations team the primary role of the Service Centre Lead - Glasgow is to act as the first line management accountable for the safe and efficient operation of the service centre. This includes but not limited to, being the primary focal point for service workscopes, working directly with customers, managing performance and development issues, workflow, as well as meticulously always maintaining standards and KPI’s. This is a business-critical role.Be the primary focal point for all service contracts under direct control.Ensure all projects, under direct control, are delivered safely and without incident.Identify and implement improvements within the Aftermarket Service Order Role by owning and maintaining the GMO service order process.Updating service methods to improve overall efficiency.Overall management and control of all assigned service projects and related activities, from contract award to delivery.Drive the matrix project team to liaise with supporting functions Commercial, Engineering, Quality, Specification, Procurement, Manufacturing and Shipping to drive milestone adherence, i.e., meet the delivery plan.Arrange and support key customer visits and witness activities for projects under direct control.Create and maintain high level plan for all contracts.Work with functional areas to resolve issues relating to delivery plan adherence. (Escalate where appropriate)Management of project change via the change/variation order process. Capture deviations from the agreed scope of work and recover any additional costs and identify schedule impacts.Management of project resources and the delegation of tasks to appropriate personnel.Highlight bottlenecks / constraints with the Aftermarket Service Centre Value Stream.Internal and External project status reporting.Support in the bid process where appropriate.Some basic logistics coordination.Maintain a positive / safe working environment.Drive positive KPI results.

Hillington

Reporting to the Aftermarket Manager and supporting spares, service and repair of positive displacement pumps installed worldwide. Team member of in-house continuous improvement team.

Larkhall

Working within the Quality department my responsibilities included the following: Dealing with customer feedback and complaints Reviewing and updating quality control policies/procedures Training and mentoring new staff Producing scrap reports for quality manager Ensuring SPC checks are carried out PPAP creation/review FMEA / Lean Activities

Larkhall

My key role was to support the tooling manager by Generating quotations for modifications and repairs Liaise with toolroom workshop on repairs/modifications of injection moulding tools Downloading CAD/2D drawings etc. and filling them correctly on the server. Upload CAD to toolmakers for quotation. To arrange tool transfers to and from toolmaker.

Larkhall

My key role while within the tool room included: Manufacturing various jigs/fixtures using Mill/Lathe Performing preventive maintenance on injection moulding tools Changing / modifying inserts in injection moulding tools.My key role within the engineering office included; Managing tooling modifications Producing quotations for existing injection moulding tools Assisting with the introduction of new projects and tools. Assisting in completing GA reviews using various CAD viewing software.  Creating various documents such as work instructions, procedure sheets and training matrix.

Bachelor Of Engineering (Hons), Engineering Management, First Class

Higher National Certificate, Computer Aided Draughting And Design, A

Higher National Certificate, Mechanical Engineering, B

National Certificate, Manufacturing Engineering

Education record