Kellie Mckown Email and Phone Number

Promoted to Lead Phlebotomist, Leading 5+ other phlebotomistMaintained a reputation for professionalism with commendations for outstanding job performances and skills in patients relations, communication and writing proposalsHave extensive knowledge in laboratory computer operations including EMR. Been involved in Major software operations that include billing, new tests, cpt codes, etcHave lead skills that includes preparing Monthly staff schedule, training new employees, preparing a weekly inventory list, ordering supplies and other administrative tasksPerformed a variety of routine blood drawing procedures that included Venipuncture and skin punctures as well as electrocardiogramsDrug and Alcohol Collections Prepared, processed and stored patient specimens and samples according to departmental procedures using standard technique and equipmentHandled phone calls in a professional manner from patients and providers regarding questions or concerns

Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs .Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Charting, taking vitals, rooming patients, performing testing, PFT's, giving injections,making allergy extracts, filing, answering phones, and scheduling appointments

Manager: Kim EcholsWorked extensively along with chemical dependency counselors and doctors to aid in treatment for adolescents and young adults with a diagnosis of chemical dependency Also monitored behaviors and kept a daily log of client’s behavior, moods, medication, struggles, and sleep patterns. Trained in Crisis Intervention which enabled me to be able to handle an unsafe situation and getting it resolved with the correct chain of command.

Recorded initial patient history and noted vital signs. Administered injections and medications as ordered by physician. Performed phlebotomy and necessary laboratory tests. Relayed instructions to patients and families.