•Finished 2023 at 105% total hotel revenue. Gained great exposure in the special corporate segment exceeding special corporate by 119% to a budget of $635K and contributed greatly to our group pace by 80%.• Lead proactive revenue generation for the hotel. Collaborate with key partners to pull through opportunities that align with the property’s selling strategy.•Increase the hotels Special Corporate revenue through Business Development and Prospecting. Investigating new business opportunities, retain and grow current business by leveraging internal reports and third-party tools and resources.• Cultivating relationships and partnerships by being a liaison with different sales avenues of the hotel as well as the different departments to drive business and grow share at the hotel. Working with the phone and e-teams to identify, target and influence groups that will book business and have a positive impact on the hotel.•Activating the space and guests by hosting events targeting the current Special Corporate travelers. This includes house-made granola or coffee roasting on Wednesday mornings and bartending at Venture Café serving beer and wine to the startup companies in the neighborhood.

• Planning the Fall Semester Programs for 2017 -2022, to include Summer workshops. Planning consists of organizing invitations of speakers and participants attending virtually or in-person, as well as, organizing the schedules while working with the Organizers.• Assisting participants prior to arrival with Visas and Housing for their semester-long stay. Experience in the process of obtaining and restrictions using ESTA, B1/B2, and J1 Visas from all over the world.• Executing day-to-day functions for the programs (July – December), while managing the schedule conflicts and acting as a concierge to visiting participants.• Updating and maintaining participant and event data within Cube, ICERM’s visitor management system used for day-to-day operations and reporting to the National Science Foundation.• Acts as lead purchaser for general departmental and program-specific supplies; confirms receipt of orders and processes payments; carefully tracks supplies and supply usage for each grant fund; manages purchasing credit card transactions made by members of ICERM; keeps track of transactions and paperwork associated with purchases, and ensures that ICERM accounts are correctly charged

• Worked along with the Director of Sales during a brand conversion and complete renovation; transitioning from a Wyndham Garden to a Hilton Garden Inn.• Carried both a group and catering goal, along with a business transient goal• Achieved 115% of combined business transient and group rooms and catering goal July to December 2015• Contracted $195,000 in room revenue for January to August 2016, during a period where the hotel was under full renovation and not complete until July 1st 2016• Maintained relationships with existing Wyndham group customers, while improving relationships with Brown University, local private schools, and American Cruise Lines. • Was part of a two person team, named sales team of the year 2015 for TPG Hotels and Resort Northeast Region• Led all TPG managed hotels in referral leads sent to other TPG hotels

• Responsible for the function setup of 87,000 sq. ft. of meeting space• Scheduled, trained and supervised 25 person event concierge team• Partnered with meeting planners to ensure all meeting needs and expectations were exceeded constantly• Contributed to an ESS score above 80% for the duration of my employment• Utilized CI/TY to ensure BEO’s and SOE’s were correct and executed any needed changes

• Partnered with meeting planners to ensure all meeting needs and expectations were exceeded constantly• Contributed to an ESS score above 80% for the duration of my employment• Utilized CI/TY to ensure BEO’s and SOE’s were correct and executed any needed changes• Accepted position as a result of an internal promotion

• Managed time & prioritized tasks to assist 4 Senior Sales Executives• Built and updated quotes, room blocks and agendas (system specific tasks)• Created proposals, contracts and group turnovers • Organized FAM trips such as 'Arnold Palmer' and 'We Love HB' for 50-100 guests• Facilitated site visits while working with the Destination Sales Executive

• Solicited business daily with the expectation of 125 calls and 15 site visits per month• Worked collectively with an area sales team in order to capture citywide group occupancy over need periods • Created proposals, contracts and group turnovers for all segments• Maintained relationships with the hotel’s top clients• Achieved 103% of catering sales goal with 2,000 sq. ft. available for use

• Oversaw hotel communications between all levels of staff• Responsible for personnel management, including but not limited to payroll, scheduling and hiring • Managed front office cash flow and participated in other accounting procedures

• Planned and managed weekly client appreciation events sponsored by local restaurants. • Created proposals, contracts and group turnovers for all segments• Responsible for all group and business transient sales • Hotel representative in all local and regional CVB and other industry related events