Kellie Sutton Email & Phone Number

• Spearheaded successful transition to Great Plains Project Management system, managing set-up, integration, and employee training.• Streamlined administrative workflows and developed policies related to financial system upgrade.• Managed client invoicing, balanced budgets, and handled payroll processing at Stockell Healthcare Information Systems, Inc.

• Managed projects for client training, software enhancements, and system upgrades for 30+ healthcare facilities.• Oversaw client-specific project plans, resource scheduling, and project tasks to meet target dates.• Approved time reporting and expense reports for client billing and payroll processing.

• Provided on-site client training and implementation for medical software at Stockell Healthcare Information Systems, Inc.• Collaborated with project manager to ensure client goals were achieved.• Developed and maintained client training and implementation manuals.

• Managed business office functions for the grand opening of a new Ambulatory Surgery Facility.• Oversaw staff in scheduling, patient registration, insurance verification, billing, and collections.• Developed and maintained industry best practices for processes and procedures.

Represented facility in effort to bring in new business, as well as maintain and increase current physician satisfaction and case volume.Collaborated with vendors and advertisers for facility advertising and promotions.Coordinated seminars for area physicians and informational programs benefiting public awareness.

Managed receptionist and scheduling staff to ensure patient privacy, accuracy and safety.Audited patient charts for completion, printed and dispersed operative reports for doctor’s signatures, and maintained and organized file room.Assisted with office management duties including accounts receivable/collections, bank deposits, staff scheduling and physician credentialing.

Coordinated and reserved operating rooms for a wide range of outpatient procedures at ambulatory surgery facility.Ensured availability of equipment, nursing and anesthesia staff for six operating rooms and over 200 surgeons.Received cross training in patient registration, insurance verification and billing.

Scheduled all out-of-office procedures for ten doctors ensuring reservations with various hospitals and outpatient facilities.Obtained pre-certifications for all inpatient and outpatient procedures.Entered charges for all obstetrical and surgical procedures.

Responsibilities included chart preparation, patient check-in, and collecting and reconciling daily copays/coinsurance due by patients.