At the heart of my professional drive is a commitment to operational excellence and a passion for elevating healthcare practices through innovative administrative workflows. Partnering with teams, I've facilitated employee training and policy development to support new business models, reinforcing my reputation as a catalyst for positive change and enhanced efficiency within the healthcare industry.With a robust background in healthcare administration, my leadership has been marked by spearheading a pivotal company-wide transition from outdated accounting software to a new financial system. The role demanded not only technical acumen with data analysis and process streamlining but also a strategic mindset to manage financial systems, ensuring the alignment of costs and revenue across all departments.
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Billing Office ManagerStockell Healthcare Information Systems, Inc. (N.K.A. Medsphere Systems Corp.) 2013 - 2018• Spearheaded successful transition to Great Plains Project Management system, managing set-up, integration, and employee training.• Streamlined administrative workflows and developed policies related to financial system upgrade.• Managed client invoicing, balanced budgets, and handled payroll processing at Stockell Healthcare Information Systems, Inc.
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Software Services CoordinatorStockell Healthcare Information Systems, Inc. (N.K.A. Medsphere Systems Corp.) 2010 - 2013• Managed projects for client training, software enhancements, and system upgrades for 30+ healthcare facilities.• Oversaw client-specific project plans, resource scheduling, and project tasks to meet target dates.• Approved time reporting and expense reports for client billing and payroll processing.
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Training And Implementation SpecialistStockell Healthcare Information Systems, Inc. (N.K.A. Medsphere Systems Corp.) 2008 - 2010• Provided on-site client training and implementation for medical software at Stockell Healthcare Information Systems, Inc.• Collaborated with project manager to ensure client goals were achieved.• Developed and maintained client training and implementation manuals.
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Business Office ManagerAdvanced Endoscopy Center 2005 - 2008• Managed business office functions for the grand opening of a new Ambulatory Surgery Facility.• Oversaw staff in scheduling, patient registration, insurance verification, billing, and collections.• Developed and maintained industry best practices for processes and procedures.
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Sales And Marketing CoordinatorHealthsouth Surgery Center Of West County 2004 - 2005Represented facility in effort to bring in new business, as well as maintain and increase current physician satisfaction and case volume.Collaborated with vendors and advertisers for facility advertising and promotions.Coordinated seminars for area physicians and informational programs benefiting public awareness.
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Patient Access SupervisorHealthsouth Surgery Center Of West County 2002 - 2004Managed receptionist and scheduling staff to ensure patient privacy, accuracy and safety.Audited patient charts for completion, printed and dispersed operative reports for doctor’s signatures, and maintained and organized file room.Assisted with office management duties including accounts receivable/collections, bank deposits, staff scheduling and physician credentialing.
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Surgery SchedulerHealthsouth Surgery Center Of West County 2000 - 2002Coordinated and reserved operating rooms for a wide range of outpatient procedures at ambulatory surgery facility.Ensured availability of equipment, nursing and anesthesia staff for six operating rooms and over 200 surgeons.Received cross training in patient registration, insurance verification and billing.
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Surgery SchedulerObstetrics And Gynecology, Inc. 1998 - 2000Scheduled all out-of-office procedures for ten doctors ensuring reservations with various hospitals and outpatient facilities.Obtained pre-certifications for all inpatient and outpatient procedures.Entered charges for all obstetrical and surgical procedures.
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Front Desk ReceptionistObstetrics And Gynecology, Inc. 1997 - 1998Responsibilities included chart preparation, patient check-in, and collecting and reconciling daily copays/coinsurance due by patients.
Kellie Sutton Education Details
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Healthcare Administration
Frequently Asked Questions about Kellie Sutton
What is Kellie Sutton's role at the current company?
Kellie Sutton's current role is Medical and Health Services Manager.
What schools did Kellie Sutton attend?
Kellie Sutton attended Maryville University Of Saint Louis.
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Kellie Sutton
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Kellie Grosz
Raleigh, Nc3cvshealth.com, yahoo.com, avaya.com
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