• engage with stakeholders and subject matter experts to develop the Biosecurity Capability Framework• create and maintain SharePoint Team site pages, aligning learning experiences with capabilities• develop communications plan to deliver key messages across all levels of Biosecurity Division• contribute to enhancing internal and external communication strategies through a communications plan• design and develop skills audit templates for Biosecurity Division role types • develop learning needs map for role types within Biosecurity Division• develop capability proficiency indicators for role types, APS levels 4 - EL1• conduct stakeholder analysis for communications plan• re-design SharePoint Capability Building Block pages to align with new changes to scope

Designed, implemented, maintained, and delivered national leadership development & “ways of working” programs. Conducted training needs analysis and program customisations. Coached and led across 2 teams on change management.● manage end-to-end implementation of leadership and other training programs with internal and external stakeholders, vendors, and team members using online platforms such as SharePoint● maintained training data and resources for accuracy and consistency● stakeholder engagement, communication and management ● coach and mentor all levels of team members across the organisation - internal and external.● professional, experienced in Facilitation of delivery in-person & virtual● attendee assessment & evaluation for programs● undertake TNA, research to develop, design, and conduct State & national programs - ADDIE● ongoing & year-end data analysis & evaluation for programs● instructional design in consultation/collaboration with internal and external SMEs, F2F, and e-learning● coordination & logistics of programs● problem-solving schedule conflicts and stakeholder expectations● use of LMS systems (superuser & trainer) for data tracking and scheduling● program spend/budgetary management.Achievements● implemented, coordinated, scheduled, developed & delivered “Activate” 2-day leadership development program, face to face & virtually● SME, designer, and internal superuser for external communications platform “Enboarder”, SharePoint, Intranet & data analysis tool● LMS super-user and national L&D train the trainer ● designed, implemented, and adopted a data capture template for pax movements in and out of leadership cohorts for SLT reporting● developed NPS assessment tool design used nationally● during COVID lockdowns pivoted to conduct operational training assessments for potential new employees.● COVID – conducted online onboarding inductions and compliance training for new employees in retail, trucks, parcels, and mail.

Led a team of 12 operational trainers, coordinated, designed, implemented, and delivered operational training across Victoria/Tasmania.● designed, and implemented training programs for employee induction, capability upskilling● designed training and assessment to align with competencies (AQF) ● coordinated & managed logistics of programs● problem-solved, coached, and negotiated resolutions to internal team dynamics● collaborated with external vendors● managed Microsoft Outlook training calendars● attendee assessment & evaluation for the programs● undertaking TNA, research to develop & design the programs● used Training Records System (Superuser and train the trainer SME)● programs spend / budgetary management● conducted operational training as needed● ongoing & year-end data analysis & evaluation for the programs.● stakeholder engagement & communication to scope, design, approve, deliver & evaluate the programs● forecasted all training needs, ad-hoc, compliance, and Xmas casuals for the calendar year and financial year.Achievements● designed, coordinated and implemented WiT - Women in Trucks program; 36 women graduated and commenced work in 2 Truck depots on either side of Melbourne● coordinated all Vic/Tas operational trainer calendars● organised and set up a sharepoint calendar and liaised with stakeholders to coordinate 450 motorcycle riders for biennial refresher training to maintain strict compliance targets.● coordinated, scheduled, developed, designed, and implemented new large parcel sorting equipment training for 800 team members ● managed stakeholder expectations per learning and development scope and goals● developed business case & organised contracts for external license providers to upskill and license team members for forklifts, trucks (MR, HR, Semi, Linehaul) & cranes (forklift battery)● designed, implemented, and conducted train-the-trainer sessions nationally for the new induction program.