Kellie Vache Email and Phone Number
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Kellie Vache is a Client Support Manager at ClearValue Consulting Inc. at ClearValue Consulting Inc.. She possess expertise in appraisals, customer service, management, credit, real estate and 10 more skills.
Clearvalue Consulting Inc.
View- Website:
- clearvalueconsulting.com
- Employees:
- 9
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Client Support ManagerClearvalue Consulting Inc. May 2018 - Present
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Vp Client ServicesValuation Connect May 2010 - Feb 2018
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Qc ManagerBrokerpriceopinion Nov 2008 - Apr 2010Westminster, Co, Us -
National Operations And Production, SvpValuescape Aug 2007 - Nov 2008Accomplishments*Merged the operations and production divisions of three separate appraisal companies into one company operating under one set of guidelines and processes.*Created and implemented production guidelines for all production appraisers.*Reduced the appraisal turn time from an average of 8 days to 90%+ in 5 days or less.*Created processes in conjunction with the Valuation Management System to efficiently manage and service all appraisal orders and customer needs.*Created an operations process manual to promote consistency and efficiencies as well as to aid in the training of new coordinators.*Created an internal quality control review process to ensure all appraisals are completed in accordance with all regulatory guidelines as well as the company’s guidelines.*Implemented phone procedures to ensure all customers receive the same level of customer service with the average answering time below 30 seconds.
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Senior Analyst Credit Policy, Fvp, Arc/National Operations Manager, Appraisal Field ManagerWashington Mutual Feb 1996 - Jul 2007New York, Ny, UsSenior Credit Analyst*Work with all valuation groups within Washington Mutual to develop a unitary Corporate Appraisal policy, including requirements for the Appraisal Management Companies. *Act as a consultant on all valuation related items to each of the bank’s appraisal groups. *Assess industry and regulatory trends and develop the Washington Mutual response to changes in industry requirements.*Work with the internal business lines to implement programs that improve compliance and will aid in the evaluation of new appraisal programs to assure vendor quality control and decision logic for appraisal services.ARC/National Appraisal Operations Manager*Created an Appraisal Production Compendium Manual identifying daily steps for each appraisal position.*Created and implemented a training program for the Appraisal Field Managers and Appraisal Field Analysts nationwide.*Worked directly with the technology systems group in creating and implementing system enhancements to the OptisValue/Collateral Management System.*Reduced average call hold times from 40 minutes to 5 and email response times from 24-48 hours to 4 hours or less.*Appraisal department processed and completed an average of 100,000 services per month; responded to 2,500 emails and 4,000-5,000 incoming calls.
Kellie Vache Skills
Kellie Vache Education Details
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School Name:Appraisal
Frequently Asked Questions about Kellie Vache
What company does Kellie Vache work for?
Kellie Vache works for Clearvalue Consulting Inc.
What is Kellie Vache's role at the current company?
Kellie Vache's current role is Client Support Manager at ClearValue Consulting Inc..
What is Kellie Vache's email address?
Kellie Vache's email address is kv****@****lsa.com
What is Kellie Vache's direct phone number?
Kellie Vache's direct phone number is (888) 996*****
What schools did Kellie Vache attend?
Kellie Vache attended School Name:.
What skills is Kellie Vache known for?
Kellie Vache has skills like Appraisals, Customer Service, Management, Credit, Real Estate, Valuation, Risk Management, Internal Audit, Mortgage Lending, Training, Team Building, Fha.
Who are Kellie Vache's colleagues?
Kellie Vache's colleagues are Jeffrey Mitchell.
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