Marketing Analyst, Quality Engineer, And Sales Representative
Greater Los Angeles Area
MARKETING ANALYST AND MANAGER • Analyzed steel market trends, market share opportunities, and company sales to build data-driven solutions.• Interfaced with customers on technical services such as claim handling, troubleshooting, specification compliance, and new product development.• Assisted with the development of the mill’s capability to produce Advanced High Strength Steels.QUALITY DEPARTMENT ENGINEER AND MANAGER• Assisted with the development of KPIs, utilizing RDBMS databases to improve product quality, operational efficiency, and reduce costs. • Supervised a team of 10 quality laboratory personnel and 15 warehouse personnel.• Provided training to laboratory personnel in the usage of testing equipment: tensile testing, mass spectroscopy, sample preparation and wet etching, and optical microscopic analysis.• Assisted in successful trial order processing and implementation into new products.• Increased warehouse efficiency by 30% and reduced warehouse costs by 10%.• Developed a reputation for understanding key quality and process issues and troubleshooting in a timely fashion.OUTSIDE SALES REPRESENTATIVE • Conducted cold calls, prospected new clients, and strengthened relationships with existing clients.• Increased market share while maintaining or increasing profitability with individual customers.• Gathered current market data to generate strategies and solutions to current market trends and customer issues.• Provided new product opportunities based on current or future market needs and customer interest.