Kellie Wilson Email and Phone Number

As a former Vice President Client Support Services at PharMerica, I have over 17 years of experience in the hospital and health care industry, where I applied my skills and knowledge as a registered dietitian nutritionist (RDN) to deliver high-quality customer service and improve operational efficiency. I am passionate about creating and implementing solutions that meet the needs and challenges of our clients and partners in the long-term care sector.In my previous role, I oversaw the delivery of pharmacy, nutrition, and ancillary services to over 115 facilities across the country, leading a team of 200 professionals and managing vendor relations, process improvement, information flow, training, and compliance. I reduced controllable expenses and lost revenue by establishing and monitoring key performance indicators (KPIs) and strategic plans, collaborating with interdepartmental teams, and resolving complex issues. I also enhanced customer satisfaction and retention by providing timely and effective solutions and feedback. My mission is to leverage my expertise in nutrition and food service systems, vendor relations, and healthcare leadership to support the growth and success of an innovative and dynamic organization.