Kellie Collier Email & Phone Number

Provo, Utah, United States

-Responsible for recording daily financial transactions, updating a general ledger and preparing balances-Responsible for 200 clients each month and communication with clients via email and phone-Providing financial reviews with clients to go over reports and bookkeeping questions-Preparing business tax returns at year end

American Fork, Utah, United States

Supervising all store operations like scheduling, training, ordering supplies, opening and closing store, and keeping a record of the cash register and cash deposits.Managed daily operations of the Spa including placing and tracking orders for spa supplies and equipment.Enforcing internal policies and procedures to ensure the safety of the clients and also the employees.Plan or direct spa services and programs.Train staff in the use or sale of products, programs, or activities.

West Valley, Utah

• Help resolve card member delinquencies• Maintains productivity standards while ensuring prompt follow up• Adheres to Fair Debt Collection and Practices law and company Collection Practices policy.• Assists with training less experienced team members.

Salt Lake City, Utah

• Manage all operational employees• Train and develop staff on company standards• Oversee daily operations of kitchen and amusement games• Make executive decisions on opportunities for guest satisfaction• Responsible for making a safe, secure, and sanitary environment• Handle incoming money and safe counts• Run reports and meet reported goals• Oversee money control• Host big and small events • Inventory controls of liquor• Tracking of liquor/beer trends

Grantsville Utah

• Reports directly to the events manager• Developed 2017 concessions menu for all locations, which included calculating the desired revenue profit goals• Implemented a program that employed Not For Profit local groups as concession members in order to give back to our local communities• Developed relationships with national food and beverage suppliers to consistently review and adjust product selection and profit margin• Assisted in the design and flow of corporate events center, including additional concession revenue streams and retail sales• Coordinated the strategic decision and location of all food truck vendors for placement at major events of 3,000 plus people or more • Manage and maintain weekly operations of concessions locations. Including cash control, employees, and inventory ordering. • Develop and maintain the POS system for retail, food and beverage, and event registers. • Created policies/procedures and safety protocols Cafes, concessions, catering, events processes Room standards for set ups, maximums and minimum set ups• Event planning and fulfillment• Control aspects of Salesforce, creating contracts, tasks, reservations• Ordering insurance for events, track rentals, and races• Creating customer relations and maintaining them• Manual labor of set up and tear downs of event• Ordering food, beverages, linens, work orders• Fulfilled all POs, BEOs related to events• Maintained organization of all event related garages, rooms, closets• Salesforce administrator, CRM

Grantsville, Utah

• Manage/Schedule all operational employees• Manage payroll• Oversee daily operations of surfaces and tracks• Back up to Manager of Track Operations• Responsible for guest experience and safety while on track• Oversee proper protocol for all on track incidents and assist medical as needed.• Oversee go kart manger and operations• Oversee money control

Tooele, Utah

• Part of the opening team at Utah Motorsports Campus. • Overseeing daily operations for the Kart Center and track• Manage a team of employees, created staff schedules• Organizing and operating corporate events for the track• Created training programs for employees, employee policies and procedures• Assist staff as needed• Creating and maintaining inventory of retail, food, and drinks• Running reports and meeting quarterly goals• Overseeing general maintenance of kart mechanics, ordered parts and products• Maintaining maintenance of track • Hired as Assistant Manager and promoted to Manager

Orlando, Florida Area

• Money control • Organizing cast into locations or projects • Overseeing 150 cast members for events • Creating new food venues for a variety of events• Following through banquet event orders• Checking maintenance on equipment • Assisting cast with daily duties• Communicating with different event leaders on business needs• Resolving any guest or cast issues • Setting up and taking down locations • Create catering displays• Hosting food events for teams and executives etc.• Assisting with running all concessions and bars during the Atlanta Braves Spring Training Home games• Assisting with running all beer stands, food trucks, and concessions during the Orlando City Soccer season• Created the BEO for all food stands for the Orlando City Soccer season• Trainer-Quick service restaurant and outdoor vending• Cashier – Quick service restaurant and outdoor vending• Stocker – Assisted Bar, outdoor vending, and restaurant• Creating Control sheets and par levels for the park food locations• General teller for food locations for the entire park• May 2014 Quarterly award winner• January 2013 Quarterly award winner• 5 S safety team organizer- part of a chosen committee to maintain the 5s safety cleanliness. Specifically trained to help run this at Typhoon and ESPN