Self-care and wellness business specializing in curating personalized self-care experiences and operating a robust e-commerce platform. Committed to supporting individuals on their journey towards a healthier and more balanced life.www.theloveapothecary.com

Dedicated to optimizing end-to-end processes for enhanced efficiency, nurturing strong client relationships, and providing strategic insights that have driven a remarkable 60%+ increase in WOTC tax forms processed with a processing error rate of less than 1%. Committed to cultivating collaboration, exceeding performance targets, and maintaining relationships with 170+ clients, the Department of Labor, and State Workforce Agency coordinators.

Experienced in optimizing tax incentives and streamlining processes for efficiency. Skilled at training and mentoring, leading to improved performance within three Data Analytics groups. Proven track record of accelerating tax credits for 150+ clients through process management expertise and cross-functional collaboration. I have successfully led teams to generate and capture over $700k in tax credits for clients via the Work Opportunity Tax Credit (WOTC) program, while managing the implementation of key processes for eligibility determination, documentation processing, and certification capture from Workforce Agencies.

Recognized for building strong working relationships with State Workforce Agencies, the Department of Labor, and clients. Proven track record in managing teams focused on in-depth data analysis and policy reviews, leading to substantial modifications and clarifications that have consistently maximized the benefits of tax credit initiatives.

Tutored over 50+ students from kindergarten through their high school graduation in subjects including English, Reading, Biology, Chemistry, Algebra I, Algebra II, Pre-Calculus, Anatomy & Physiology, and Medical Terminology. Committed to fostering academic growth and inspiring a passion for learning in young minds.

Proven track record in reducing turnover by 11% in the first 6 months, focusing on talent retention and leadership development. Adept at strategic store management, leading to substantial sales growth. Managed the region's largest and most profitable store, achieving record sales through process improvements. Consistently exceeded sales objectives by 8+% YTD. Recognized as a top-rated coach and mentor, having developed 7 partners accepted into the company's leadership training program.

Counseled 300+ students with regard to career opportunities and academic performance