Kellie-Ann Heenan, Sphr, Shrm-Scp Email & Phone Number

West Warwick, Ri, Us

Beachwood, Ohio, Us

Cultivate culture rooted in talent development through the execution and measurement of policies, practices and initiatives that foster engagement, workforce productivity and continuous improvement, including organizational design, workforce planning, talent acquisition, learning/development, performance management, employee relations, retention, and compliance.• Partners on human capital initiatives throughout the employee lifecycle of approximately 1,300 employees.• Analyzes trends and presents key insights for data-driven decision making and continuous improvement.• Leverages a thoughtful, balanced, and solutions-based approach to employee relations, conflict resolution, and internal investigations to ensure compliant and culturally aligned outcomes.• Develops an international strategy for business growth including oversight of employee expat assignments.• Leads talent reviews and succession planning to identify, develop and retain talent.• Creates and maintains benchmarked compensation structures, career paths and evaluative tools to sustain employee growth, development, and tenure.• Builds innovative programs to acquire, develop, engage, and retain top talent.

Ohio, Us

Provided strategic and operational support to minimize risk and build employee engagement in accordance with the company’s mission, vision, goals, and value, serving as an active member of the Executive Team, reporting to the President.Accomplishments:• Led organizational change through plant/departmental consolidations, corporate acquisitions, new product releases, key personnel departures and divisional realignment maintaining voluntary turnover under 10%.• Aligned business objectives, corporate policy/process, and human capital in support of a 55% growth in staffing.• Implemented cost saving programs to reduce (non-payroll) expenses by 11% and improve operating income.• Planned and executed a legally compliant reduction in force of approximately 8% due to corporate merger.• Identified and evaluated departmental technology needs; oversaw system/process implementations and enhancements.• Developed and executed essential worker crisis management strategies and compliance requirements of the coronavirus pandemic (staffing plans, safety protocols, contractual partnerships, FFCRA management, etc.)

Providence, Ri, Us

Accomplishments:• Implemented change management frameworks to successfully merge Massachusetts agency, initiate charter school and introduce new service-related programs to grow additional revenue streams.• Developed employment brand/value proposition, implemented screening tools, enhanced onboarding experience, and established college-to-career opportunities for hard to fill positions reducing open positions by 20%.• Increased internal promotions/transfers (350%), enhanced conversion rates and improved recruitment experience.• Selected by executive team to participate in leadership development program.

Lincoln, Ri, Us

Accomplishments:• Designed, maintained, and communicated metrics on departmental, sales and corporate performance.• Managed talent metrics to measure and enhance employee/manager satisfaction with the acquisition and onboarding process ensuring a 4.8 rating year over year.• Oversaw due diligence, acquisition, growth, and divestiture of 3 technology practices.• Wrote grants resulting in over $400,000 in training dollars and related tax credits.

Chandler, Arizona, Us