Executive Director
• Transitioned business through a significant turnaround stabilizing financials, protecting intellectual property and improving business operations resulting in a ten-fold increase in revenue generation and double-digit net profits year on year. • Developed strategy to enhance and diversify The Enneagram Institute revenue streams beyond traditional offerings resulting in significant revenue growth, improved client engagement and market penetration extending global reach to over 60 countries. • Turned around a major website development project in crisis and restored global web presence with an upgraded, professional website designed to generate revenue, increase client engagement and provide timely accurate information on the Riso-Hudson Enneagram. • Managed the assessment and upgrade of all hardware, software and AV for The Enneagram Institute. Identified specific vulnerabilities and leveraged tools for preserving critical data on an interim basis as a long-term plan was developed and executed. • Modernized the Riso-Hudson training and certification program, created new course offerings to engage and diversify target audience. Established clearly defined expectations and cost models in support of strategic business objectives.