Kellie Martinez Email & Phone Number

Fillmore, California, United States

• Conducted job analysis through interviews and questionnaire.
• Created and structured job descriptions for all positions.
• Collaborated with and reported progress to the Supervising Director and the Board of Directors.

Carson, California, United States

• Surveyed buildings and land on campus collecting various forms of data to integrate into the new Facilities Link Database.
• Researched companies from which to procure materials and equipment for facilities.
• Constructed purchase requisition forms submitted for approval by other departments.
• Transferred data from paper formats into computer files or in the Facilities Link Database.

Santa Clarita, California, United States

• Answered, screened and directed incoming telephone calls; retrieved general voicemail messages daily. Directed to voice mail, if necessary or took accurate messages and delivered to the appropriate associate.
• Handled sensitive information to process a variety of quotes and payments.
• Created and organized 300+ multi-policy files for client records.

Santa Clarita, California, United States

Santa Clarita, California, United States

• Analyzed applications daily and organized interviews to address specific talent and staffing needs for each department of the store.
• Independently conducted in-person orientations for up to 40 new team members at a time.
• Scheduled and managed the training requirements of the store’s sales force.
• Acted as an open door by listening to team members and collaborating with the appropriate leaders to facilitate action as needed.

Santa Clarita, California, United States

• Professionally answered calls on a multi-line phone system to assist guests and transfer calls when needed.
• Created and inviting shipping experience by maintaining a clean and organized environment in and around the fitting room.
• Managed the use of the store's equipment, ensuring the equipment was properly signed in and out.
• Delegated duties to team members in the Softlines department.
• Provided friendly customer service over the phone and in person while maintaining a section of the sales floor, supporting the fitting room, and addressing any comments, questions, or concerns guests might have.
• Assisted guests into the fitting room by finding and accessorizing articles of clothing.

Tampa, Florida, United States

Bachelor Of Business Administration - Bba, Human Resources Management

Activities and Societies: President of Human Resources Management Association

Associate Of Science - As, Business Administration, Human Resources Management