Dedicated and client-centric Account Manager / Business Development Manager with experience in client service, CRM migration, database management, event management, projects and professional services marketing for analysis/research and consulting to the building and engineering construction, mining and maintenance sectors. Committed to creating and nurturing long term sustainable relationships across key client accounts, understanding clients vision, initiatives, needs, goals and challenges and then providing them with the best fit solution, insights and exceptional service. I aim to maximise client engagement, satisfaction, the value they derive from diverse portfolio of services, and also to expand business opportunities across accounts. Most recently, I've been supporting clients strategic and other planning processes, by providing the most suitable industry research, market forecasting solutions and analytical services via online portals - and delivering training on these to help understand how best to utilise the insights.Excellent interpersonal, written and verbal communication skills to interact and collaborate effectively with all levels of the organisation - internally, with client key contacts and other stakeholders. Successful at extending network connections with strategic planning, national business development, research and analytical teams. Key Skills: Account Management, Business Development, Event Management, CRM Design Development & Deployment, Project Management
Listed skills include Solution Selling, Contract Management, Key Account Development, Customer Success, and 42 others.