Kellie Rattigan, Mba, Cfre Email & Phone Number

United States

• Global Chair, United States/Canada Diversity, Equity, Inclusion, Justice, and Belonging Committee & Member, Global Diversity, Equity, Inclusion, Justice, and Belonging Committee
• Fundraised over $1,636,864, including soliciting and closing five six- and 37 five-figure gifts
• Advanced the work of Mercy For Animals by identifying prospective major donors, cultivating and sustaining relationships with them, and soliciting major gifts ($10,000 and above)
• Formalized and managed major donor programs, created annual strategies for all portfolio donors (including monthly benchmarks and reviews), and coordinated visits between the president and major donors during trips.
• Managed a portfolio of about 120 major-gift donors
• Met or exceeded monthly metrics for visits, solicitations, and proposals

Tallahassee, Florida Area

• Member (de facto Chair), Florida State University Equity, Diversity, and Inclusion (ED&I) Committee and Member, Fundraising Best Practices Subcommittee
• Fundraised over $3,404,946, including soliciting and closing six six- and 44 five-figure gifts
• Managed a portfolio of ~170 constituents, including alumni, parents, friends, foundations, and corporations
• Worked with college, foundation, and university faculty and staff to develop and execute strategic fundraising initiatives on behalf of the college, foundation, and university
• Established and maintained relationships including assessing, cultivating, soliciting, and stewarding prospective, current, and former donors
• Planned, initiated, and assisted in direct activities and events that enhance alumni, parents, and friends’ affiliation with the college, foundation, and university

Tallahassee, Florida

• Worked with college, foundation, and university faculty and staff to develop and execute strategic fundraising initiatives on behalf of the college, foundation, and university
• Established and maintained relationships, including assessing, cultivating, solicitation, and stewarding prospective, current, and former donors
• Planned, initiated, and assisted in direct activities and events that enhanced alumni, parents, and friends’ affiliation with the college, foundation, and university

Remote

• Oversaw productivity of calling campaigns measured by ROI, dollars, and pledges, contract completes and hours, and other internal budget and efficiency metrics resulting in 57,200 pledges and $6,748,600, 341,200.
• Managed and budgeted expenses while providing status updates weekly, monthly, and quarterly to ensure the team is tracking contract hours or completes, employee incentives and appreciation, recruitment and office.
• Performed daily, weekly, and long-term statistical analysis
• Monitored, measured, and acted when calling performance was not on pace to achieve key metrics
• Devised ways to optimize procedures and keep remote staff motivated including weekly check-ins, one-on-ones, and team meetings via conference call, screen-sharing, and video to foster a team environment
• Trained, developed, and managed 8 Program Center Managers and/or Directors at 7 onsite locations

Remote

• Secured 31,800 pledges and $3,154,300 dollars in 337,700 completes and 77,500 hours satisfying multiple clients’ primary goals such as ROI, credit card metrics, dollars, and pledges within the contractual obligation of.
• Generated statistical and financial reports, forecasts, and projections
• Maintained positive relationships and collaborated with clients, senior management, project team, and student staff
• Mentored and trained fellow Program Center Managers
• Recruited, interviewed, hired, trained, developed, and managed staffs of 25-75 student fundraisers and supervisors
• On-boarded both domestic and international call centers

Boston College, Brighton, MA

• Apprentice: Received 40 additional hours of training over 4 months, covering a variety of topics specific to the role of Program Center Manager, submitted a monthly log outlining topics covered and any areas they need.
• Supervisor: Led, managed, and motivated shifts of 25 callers, evaluated caller performance by analyzing metrics and coaching calls
• Caller: Called alumni, parents, and friends of Boston College on an automated dialing system to share university news, update demographic information, and solicit for a donation to the annual fund, personally.

Greater Boston Area

• Maintained company partnerships with vendors by ensuring that contracts are fulfilled
• Filed and securely disposed of important documents

Brighton, Massachusetts, USA

• Entered data, filed, and securely disposed of important documents

Westborough, MA

• Managed a staff of 2-16
• Handled customer comments, questions, and concerns in a polite and professional manner
• Troubleshot equipment issues
• Took and completed customers’ orders

Bachelor Of Arts - Ba, English Literature (British And Commonwealth), 3.36

Activities and Societies: WZBC 90.3, BC Phone CenterMinor: French

Master Of Business Administration - Mba, 3.393

Literature

Full-immersion, including home-stay