Kellie Rattigan, Mba, Cfre Email & Phone Number

United States

• Global Chair, United States/Canada Diversity, Equity, Inclusion, Justice, and Belonging Committee & Member, Global Diversity, Equity, Inclusion, Justice, and Belonging Committee• Fundraised over $1,636,864, including soliciting and closing five six- and 37 five-figure gifts• Advanced the work of Mercy For Animals by identifying prospective major donors, cultivating and sustaining relationships with them, and soliciting major gifts ($10,000 and above)• Formalized and managed major donor programs, created annual strategies for all portfolio donors (including monthly benchmarks and reviews), and coordinated visits between the president and major donors during trips across the United States• Managed a portfolio of about 120 major-gift donors• Met or exceeded monthly metrics for visits, solicitations, and proposals• Consistently reviewed portfolio, cultivated new prospects, and disqualified others as necessary• Involved leadership in the cultivation and solicitation process whenever appropriate• Served as donor liaison for major-donor fundraising events• Maintained donor data in fundraising database and prepares funding proposals and stewardship reports • Assisted with fundraising appeal planning and execution, donor relations, database conversion, and other joint projects within the Development Department• Worked with donors on bequests and other planned gifts• Adhered to all organizational policies and procedures• Performed any other duties assigned by the team leader

Tallahassee, Florida Area

• Member (de facto Chair), Florida State University Equity, Diversity, and Inclusion (ED&I) Committee and Member, Fundraising Best Practices Subcommittee• Fundraised over $3,404,946, including soliciting and closing six six- and 44 five-figure gifts• Managed a portfolio of ~170 constituents, including alumni, parents, friends, foundations, and corporations• Worked with college, foundation, and university faculty and staff to develop and execute strategic fundraising initiatives on behalf of the college, foundation, and university• Established and maintained relationships including assessing, cultivating, soliciting, and stewarding prospective, current, and former donors• Planned, initiated, and assisted in direct activities and events that enhance alumni, parents, and friends’ affiliation with the college, foundation, and university

Tallahassee, Florida

• Worked with college, foundation, and university faculty and staff to develop and execute strategic fundraising initiatives on behalf of the college, foundation, and university• Established and maintained relationships, including assessing, cultivating, solicitation, and stewarding prospective, current, and former donors• Planned, initiated, and assisted in direct activities and events that enhanced alumni, parents, and friends’ affiliation with the college, foundation, and university

Remote

• Oversaw productivity of calling campaigns measured by ROI, dollars, and pledges, contract completes and hours, and other internal budget and efficiency metrics resulting in 57,200 pledges and $6,748,600, 341,200 completes, and 94,900 hours• Managed and budgeted expenses while providing status updates weekly, monthly, and quarterly to ensure the team is tracking contract hours or completes, employee incentives and appreciation, recruitment and office supply budgets• Performed daily, weekly, and long-term statistical analysis• Monitored, measured, and acted when calling performance was not on pace to achieve key metrics• Devised ways to optimize procedures and keep remote staff motivated including weekly check-ins, one-on-ones, and team meetings via conference call, screen-sharing, and video to foster a team environment • Trained, developed, and managed 8 Program Center Managers and/or Directors at 7 onsite locations• Interviewed and hired 3 Program Center Managers• Visited assigned program sites regularly in coordination with senior management to ensure compliance• Enforced call centers' policies and procedures

Remote

• Secured 31,800 pledges and $3,154,300 dollars in 337,700 completes and 77,500 hours satisfying multiple clients’ primary goals such as ROI, credit card metrics, dollars, and pledges within the contractual obligation of completes and hours• Generated statistical and financial reports, forecasts, and projections• Maintained positive relationships and collaborated with clients, senior management, project team, and student staff• Mentored and trained fellow Program Center Managers• Recruited, interviewed, hired, trained, developed, and managed staffs of 25-75 student fundraisers and supervisors• On-boarded both domestic and international call centers• Managed site-specific human resources

Boston College, Brighton, Ma

• Apprentice: Received 40 additional hours of training over 4 months, covering a variety of topics specific to the role of Program Center Manager, submitted a monthly log outlining topics covered and any areas they need additional assistance• Supervisor: Led, managed, and motivated shifts of 25 callers, evaluated caller performance by analyzing metrics and coaching calls • Caller: Called alumni, parents, and friends of Boston College on an automated dialing system to share university news, update demographic information, and solicit for a donation to the annual fund, personally fundraised over $275,000

Greater Boston Area

• Maintained company partnerships with vendors by ensuring that contracts are fulfilled• Filed and securely disposed of important documents

Brighton, Massachusetts, Usa

• Entered data, filed, and securely disposed of important documents

Westborough, Ma

• Managed a staff of 2-16• Handled customer comments, questions, and concerns in a polite and professional manner• Troubleshot equipment issues• Took and completed customers’ orders

Bachelor Of Arts - Ba, English Literature (British And Commonwealth), 3.36

Activities and Societies: WZBC 90.3, BC Phone CenterMinor: French

Master Of Business Administration - Mba, 3.393

Literature

Full-immersion, including home-stay