Kellie Rich Email & Phone Number

Merrillville, In

1. Assumes responsibility for the efficient and profitable management of rehabilitation services2. Provides direct patient care.3. Monitors the standard of clinical services being delivered and maintained in all sites4. Manages personnel and consultants within facility or home care contracts.5. Insures accountability to the provision of evidence based care and adherence to care delivery standards.6. Reviews monthly department and individual therapist outcomes and supports staff in identifying strategies to improve outcomes 7. Assists therapy staff in identifying and removing barriers to treatment and providing clinical education to meet the needs of the patient.8. Takes responsibility for the development and support of all staff in their site to include rounding, coaching and mentoring.9. Assumes responsibility for annual merit evaluation of therapy staff.10. Assumes responsibility for hiring therapy staff 11. Assumes responsibility for daily staffing and utilization with input from treating therapists, consideration of clinical requirements, and recommendations from the Regional Clinical Director.12. Administers financial controls of revenue and expenses.13. Assumes responsibility for facility reports on a weekly and monthly basis.14. Assumes responsibility for meeting annual budget goals as set by Director, Area Clinical Operations.15. Assists with clinical orientation and ensures that there is a quality orientation process for new rehab staff. 16. Assists Director, Area Clinical Operations in identifying and securing new contracts.17. Develops and maintains relationship with facility management team and staff as a representative of GRS.18. Ensures that the clinical management of the rehab department, including oversight related to case management, quality improvement, care planning, clinical utilization, and patient identification is overseen. 19. Completes monthly reports and formally reviews them with the facility administration.

1. Ensures all therapist and assistant licenses are current and posted. 2. Ensures therapists are current for all mandatory and/or required in-services. 3. Tracks and ensures all rehab staff are current for PPDs.4. Assures all employees submit payroll information on a weekly basis and submits all expense reports. 5. Tracks physician orders and signatures. 6. Tracks screens and notifies therapists. 7. Reviews QIR monthly for changes and reports to Program Manager. 8. Completes technical audits of charts, ensuring all documentation is present. 9. Mails and tracks return of initial evaluations and certifications. 10. Under the direction of the Program Manager, orients all new staff to the center and department. 11. Tracks due date of all merit reviews, distributes and collects feedback for performance reviews as directed by the Program Manager. 12. Tracks productivity and efficiency. 13. Assures accurate and complete end-of-month billing. 14. Under the direction of therapists, coordinates patient scheduling with nursing. 15. Completes RehabOptima Hot List in timely manner. 16. Completes weekly Projections. 17. Attends facility meetings as requested. 18. Prints therapist/assistant daily schedules. 19. Alerts Program Manager to daily staffing levels and case load. 20. Immediately alerts Program Manager of Customer Service issues. 21. Provides MDS information as requested by facility. 22. Alerts Program Manager of any staff discourse. 23. Maintains all filing. 24. Assists with survey compliance. 25. Ensures information is shared with staff as appropriate. 26. Performs other related duties as requested by the PM.

Chicago

Release of Information (ROI) Provide customer service Provide use of computer software and technology including Microsoft Word and Excel Knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.Completes release of information requests including retrieving patient's medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations. Ability to read and comprehend simple, healthcare terminology Organizational, verbal and written communication skills Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or assist during backlogs. Assists with the training of Release of Information Specialists Work professionally, effectively, and efficiently in a team environment with customers, management and co-workers.

Release of Information (ROI)Read requests; looks up patient via client's Master Patient Index; checks validity of authorization. Utilize client EMR to print records. Order, pull, and prepare chart to be copied. Scan requested records and enter request data into Company's PRISM software. File medical records chart to order in which it was found. Answer telephone inquiries and assist client staff and walk-in patient requestors courteously and professionally. Process patient pickups for quality and prepare invoices for patient pickup orders.

Finance (Main Banker)Responsible for accurately balancing the assigned bank and creating daily reportsCashed chips, personal checks, traveler's checks, and gaming tokens into money for Guests, in a courteous, timely manner. Answered phone and assist guests with credit-related problems. Redeemed foreign currency, computing accurate exchange rates for the various currency received.Sorted, counted, and recorded contents of table game drop boxes and currency drop boxes, according to set procedures.

Assisted the Admission Coordinator with admissions and follow-up paper workAdhered to and enforced medical policies and procedures including HIPPA Managed chart assembly, chart breakdown, coding, process accounts payable, closing for end of the month billing, insurance, collections, analyze charts, audits, ROI, thinning of charts, controlling health record identification, and storage of charts. Performed general office duties including scheduling appointments, answering multi-phone lines, filing, faxing, coping, insurance claims, coding, billing, end of month report, sending monthly bills, calling insurance companies about claims, collecting payments, and data entry.

Bachelor, Applied Science; Health Information Management

Associate, Business Administration; Health Insurance Claims Management

Him, Him

Internship

Aas, Him