Kelli Hennessy Email & Phone Number

My coaching practice focuses on positively influencing people to improve their professional outcomes and overall career satisfaction. By helping individuals and teams bring their best selves to work, I ensure they are in a position to flourish. I assist my clients by increasing their self-awareness and empowerment so that they contribute to their organization more effectively. Your personal and professional goals drive how I will work with you. Together, we explore values and the intentions behind behavior using influential questions. Using assessment tools like StrengthsFinder and a 360 degree feedback process, you will discover key insights about yourself and others. You will learn how others perceive you at work, how to use your strengths to offset challenges, and leverage your natural talents to become more successful and fulfilled. Engaging with me will help you develop self-awareness and confidence to take charge of your professional growth and create a way to achieve your goals in a practical, actionable way.My clients typically focus on one or more of the following:• Leadership and career development• Team management strategies• Workplace challenges and decision making• Identifying and building upon strengths• Change management strategies• Performance management strategies• Career transitions• Relationship health and enhancement• Work-life balance strategies• Achieving short-term or life-long goalsI bring extensive experience and knowledge in adult learning, leadership development, performance management, and change management to my practice. Throughout my career, I have worked my way up from front line positions to senior leadership and have consulted at all levels of large organizations. I have in-depth specialties in higher education and health care. I am married with two children, which has taught me the value of practicing work-life balance and being deliberate about fostering my own growth and success. Let me help you do the same.

Buffalo, Ny, Us

• Cultivates a high-performance, high-quality, service-focused culture to provide organizational development and change management support for faculty and staff. • Fosters a climate of performance excellence and trust in leading a team of four and developing them to offer several new services in the last five years, including employee career and performance support coaching, leadership consultations and advisement, and change management support for departments and leaders.• Active leader on Human Resources (HR) Leadership Team developing strategic plans and problem solving together with peer leaders to make decisions about our HR service delivery model. • Coach university leaders in various capacities, including leadership development, team development, and the people side of organizational change initiatives. • Confidential consultant for campus leaders in the implementation of employee development plans and correcting performance issues in partnership with employee relations. • Actively participate in various cross-functional committees and project teams focused on improving organizational effectiveness, talent acquisition, and service excellence university-wide. • Oversee communication of HR objectives and service delivery model to university constituents. • Design and facilitate departmental retreats, strategic planning meetings, and team development programs tailored to each audience and desired outcome. • Train search committees on critical behavioral interviewing strategies and inclusive search processes. • Oversee the development and delivery of online training programs for various regulatory compliance topics such as Workplace Violence Prevention. • Oversee development and delivery of over 70 instructor-led employee learning programs annually, primarily focused on interpersonal competency development such as communication, inclusiveness, leadership, and collaboration skills.

Buffalo, Ny, Us

• Developed curriculum for professional development courses using adult learning theory model. • Managed and facilitated career and personal development courses for faculty and staff.• Provided training needs assessments and consultations for departments and their leaders.• Evaluated training effectiveness using online tools for pre and post testing of participants. • Marketed course offerings and organizational development services. • Managed online learning development and deployment.

Buffalo, Ny, Us

• Provided administrative leadership for 70 unionized FTEs, including 11 physicians and six managers. • Collaborated with Department Chair and Medical Director to align administrative and clinical objectives.• Oversaw operational and fiscal performance for clinical and research services. • Managed all recruitment efforts and performance management of clinical and administrative staff. • Purchased and managed maintenance of capital equipment. • Managed clinical training programs within department.

Buffalo, Ny, Us

• Supported clinical operations of eight outpatient oncology clinics.• Assisted eight Nurse Managers with managing 130 unionized staff members, including employee relations and performance management issues.• Managed all recruitment efforts for clinical and administrative staff. • Led teams in process reengineering to improve efficiency in the delivery of patient care. • Created and facilitated all training and orientation programs. • Developed, implemented, and monitored compliance of policies and procedures.

New York, Ny, Us

• Managed 30 front-line administrative staff members.• Managed all administrative operations for outpatient oncology clinics. • Recruited and interviewed potential employees.• Designed and presented training modules for new employees.

Leadership Coaching Certification, Center For Leadership Effectiveness, Center For Organizational Effectiveness

Masters, Communication And Leadership Development

Bachelor'S Degree, Health Administration

Master Of Communication & Leadership

Bachelor Of Health Sciences Administration