Kelli Barr Email & Phone Number

CEO Connection is the only membership organization in the world focused exclusively on mid-market CEO's. We connect thousands of mid-market CEO's with each other and to people, information and resources which will help them succeed.

Wakefield, Ma

Remote moderator and technical support provider for remote webinar company. Perform various duties for webinar clients including pre-conference assistance, leading off the discussion, introducing speakers and facilitating the question and answer session via the phone and web. Uses enhanced customer service skills to resolved challenging situations.

St. Petersburg, Fl

Contributed to the development of fundraising strategy, action plans, and budgeting for the greater Tampa Bay Area. Deepened existing donor relationships and developed fundraising, sales, and marketing campaigns designed to create new corporate sponsor relationships. Authored and delivered high-impact presentations to clearly convey the MDA mission and garner financial and volunteer support. Coordinate targeted advertising, sales, and marketing initiatives to communicate MDA’s healthcare and research programs in the local community.

Bay Area Concierge and Events is a full service concierge and event planning business providing a multitude of services to corporations, hospitals, Realtors, and individuals.Provide exceptional event planning and concierge services for personal and business events services that allow clients to save time, accomplish more, and improve their enjoyment of life. Direct all operations of the company including marketing, sales, client contact, vendor management, logistics, facility management, and coordinating food services and catering. Utilize project management skills and event planning tools such as Cvent to coordinate all client events. Accomplishments:- Supported the launch of the inaugural Fashion Charity Event in Hyde Park, FL with 600+ attendees. - Portfolio of successful weddings ranging from 50 to 200 guests at a variety of locations. - High-end private events such as Baby Showers, Birthdays, and Anniversaries.- Large-scale open house events for residential and commercial real estate brokers, attorneys, and spas.

Pinellas Park, Fl

Project coordinator and administrative support for local distributor of medical equipment and provider of certification courses. Ensured all clients completed certifications required to own and operate equipment and coordinated renewal training for CPR, AED, Blood-borne Pathogens and/or First Aid. Coordinated course locations, schedule, training equipment, and class materials. Tracked course results and distributed renewal cards and certificates to graduates.

St. Petersburg, Fl

Managed entire project cycle from design to end-user validation for all development and enhancements to an AS/400 mainframe claim system. Administered secure system access for new/departing associates in network, AS/400 mainframe, and telecommunication accessibility. Liaison between Senior Leadership of Claims and the IT Department.Accomplishments:- Promoted to I.T. Project Manager from Business Analyst position.- Streamlined appropriate use of technical resources pertaining to system problems.- Ad-hoc support on special projects investigating and correcting Claim System issues.- Created Claims Catastrophe Training Manual and Customer Service Supervisor Desk Manual for business continuity.

St. Petersburg, Fl

Interim Supervisor for a Claims Business team while fulfilling role as Project Manager. Provided daily direction, motivation, and training to 10 Claim Call Center Associates to ensure compliance with company and regulatory standards and procedures. Performed all personnel administration duties including hiring, salary negotiation, performance evaluations, staffing, and planning. Monitored and coordinated workloads to ensure proper customer service levels, department support, and call quality.Accomplishments:- Resolved technical processing issues for the Claims Customer Service business unit.- Lead resource on all Claims Customer Service projects. - Designated as the primary Supervisor within the Claims department with the monetary authority to set reserves and/or approve checks exceeding $250,000 up to $1,000,000.

St. Petersburg, Fl

Supported the IT Project Manager with new development and enhancements to the AS/400 based claim system.Performed business systems analysis of the claim system, gathered specs, and prepared business and functional requirements for projects. Determined operational objectives by studying business functions, gathering information, and evaluating output requirements and formats. Communicated the project requirements to the development team, delegated the tasks, and facilitated the weekly project status meetings.Accomplishments:- Liaison between clients and development staff regarding active and/or future IT projects.- Authored user documentation and training on new claim procedures.

Ba, Communications

Associate Of Arts