Kelli Roth Email & Phone Number

West Palm Beach, Florida, United States

Fort Lauderdale, Florida, United States

Fort Lauderdale, Florida, United States

Boca Raton, Florida, United States

Boca Raton, Florida

-Assist Director of Sales and Catering in all facets of sales, marketing and events-Group Inventory Management- create all master group accounts in OnQ Rate & Inventory Management System, manage group guest room inventory, post all group deposits, enter group rooming lists & close master account when completed-Reviewed daily rooms available inventory and pricing to update Delphi and Sales Team-Prepare contracts, proposals and banquet event orders using Delphi Software & Microsoft Office-Social Media Champion, post and ad creation for social media marketing campaigns and manage all online social media communications-Scheduled all social media posts through eClincher-Coordinated and assisted with media influencer property visits -Managed Sales and Catering department expenses through PO property system-Worked within Adobe Spark and Photoshop program to develop flyers and promotional materials for resort

Boca Raton, Florida

-Completed guest arrivals and departures professionally -Computed bills, collected payments, and made changes for guests-Communicated with all hotel departments efficiently-Arranged for shuttle services and assisted with all other guest transport needs-Provided information regarding hotel policies and activities both in person and on the phone-Worked with OnQ, Kipsu, and HotSOS software each day

Farmington Hills, Michigan

-Communicated with customers over the telephone-Worked with Tigerpaw operations software and Quickbooks accounting software-Answered main telephone line, established purpose of call, assisted customer with service or transferred accordingly

Lansing, Michigan Area