Kelli Landers is a passionate and dedicated professional who aims to provide her clients with the best service to meet their real estate objectives. With over twenty years’ experience as a technical trainer and project manager, Kelli brings to her role as a broker an acute attention to detail, a comprehensive understanding of the market as well as strong negotiation skills. Her goal is to ensure your real estate transaction is an enjoyable and stress free process

• Work with Canadian government organization on deployment of in-house custom PM Software• Created all training manuals and documentation for Project Management software courses• Provided training to the employees• Key contributor to larger team project status update meetings

• Key player of the strategic team to improve the design and business requirements for the Offender Redress (OR) module in the Offender Management System Revised (OMSR)• Managing the project timelines and requirements for the OR module in OMSR • Assisting with the data cleanup in the current Offender Management System (OMS) to ensure a smooth data transition to OMSR• Create, update and analyze production, tracking and management reports and identify anomalies• Continuing to improve the OR Knowledge Management at all levels of CSC’s offender grievance process• Identify policy and process issues and provide recommendations to senior management• Provide training and support for new CSC staff

• Provided web and onsite training for survey desktop applications and online survey software• Strategic advisor to the president/owner• Worked with clients as project manager to develop and execute custom surveys• Statistical analysis and custom reporting• Worked closely with the Sales team to provide custom web and onsite product technical and end user demos

Worked closely with large corporate clients on customized training solutions, including pre-training assessments, custom courseware creation, on-site delivery and post-training assessments. Achievements:• Lead Instructor for a large on-site International training contract running eight months in length. Taught all levels of Office 2000 & ’97, Windows 95, 98, NT, PCDocs o First level HelpDesk support for the company’s eight hundred end users o Author of in-house courseware for custom application o Assisted in developing the policies and procedures for their newly created HelpDesk o Trained all full time HelpDesk personnel on the company’s custom applications• Microsoft Access Consultant for large Canadian based company. Designed company’s compensation and company incentive database