Lead cross-functional teams of staff members to provide platform development, Salesforce administration, analysis and technology consulting.Oversaw reimagining of multiple business processes and platform support, including:•Reconfigure TNTP’s Salesforce platforms and redefine the staffing model, governance plan, roadmap, agile project management process, user training and support strategies (SLAs) •Integrate visions across teams (C-Level Executives, Business Development, Communications, Finance, Fundraising, Workforce, Legal, Business Operations) •Create three cross-divisional strategy councils, comprised of senior leaders, and serving as the technology lead in each (Business Development, Teacher Training Programs, and Cross-Department Reporting)•Coordinate the professional development and cross-training process to support teams of data analysts, business analysts, developers and administrators•Develop the technical training structure for business users in partnership with other business units •Establish external knowledge sharing networks with similar organizations to expand internal knowledge•Elevate user voice through quantitative and qualitative research, human-centered design practices, and defining and implementing feedback loop processes •Create TNTP’s impact metric process that now provides senior leaders with a holistic view of progress on organizational outcomes across projects (revenue pipeline, ROI, and student impact metrics)•Manage Workday Implementation cross-department project plan to provide visibility into activities, deadlines and deliverables across teams and to brief the VP of Technology

Directed data consulting projects for TNTP and managed staff across departments to execute contract goals. Core project types included: diagnostics of a school district’s technology and data flow, lightweight solutions to collect critical data, actionable data reports and dashboards, program evaluation and metric development, and technical training and support for users and technical staff.•Led a cross-team and cross-discipline project (including external consultants) that defined the first extension of teacher and leader data standards as part of Ed-Fi Alliance•Developed the team’s Essential Metrics resource which outlines key district recruitment, staffing, evaluation and professional development metrics •Managed large district contracts (ex. Tulsa, Minneapolis, Oakland, and Cleveland)

Promoted to a central analytics advisor role, where I supported and advised teams across TNTP, in recognition of analytic experience and staff development.•Supported teams across the organization with analytic guidance and cross-department resources•Hired, mentored and set learning agendas for data analysts across the organization•Designed TNTP’s first district metric benchmarking tool by developing a universal data model and creating the data transformation (SQL) and visualization process (Tableau)•Led analytic work in Camden, Duval, New York, Houston, Fort Worth, and Minneapolis

Led the methodology and data analysis for a two-year research effort across five districts resulting in publication of The Irreplaceables. •Hired, supported, managed and developed a team of five analysts •Coordinated our research advisory council (group of academic experts) throughout the research process•Designed and implemented analytic and quality protocols•Oversaw analytic work in Denver, D.C., New York, Yes Prep Public Schools, Houston, and Charlotte-Mecklenburg

Promoted to a position where I hired and mentored data analysts on the Policy & Research team.•Developed and managed multiple research projects for external clients, both quantitative and qualitative•Oversaw analyst hiring and mentoring; created weekly team bonding experiences that created team cohesion and peer learning opportunities at no cost•Led research analysis work for Indianapolis, New York, KIPP NYC, and Colorado Department of Education

One of the original members of the Policy & Research team at TNTP. •Collected, cleaned, transformed, and analyzed educational data including educator (recruitment, hiring, evaluation, retention) student, and school-level data •Designed, launched, and analyzed surveys •Interpreted and distilled analyses including modeling and statistical tests, presented findings in compelling narratives with data visualizations for district partners including Los Angeles, Oakland, and Chicago