Kelli Monroe Email & Phone Number

Fort Worth, Tx

Dallas/Fort Worth Area

Provided administrative assistance and secretarial support to Division Vice President, Executive Director, Directors and Management. Scheduled and maintained multiple calendars, creating and tracking appointments, meetings and travel itineraries and coordinating related arrangements. Responsible for special projects, including meetings and conferences, corporate team building activities, events, presentations and reports - requiring research and compilation of data. Maintained and recorded expenses and compiled expense reports. Composed and initiated correspondence and reports. Created complex and confidential data.

Bedford, Tx

Contract work for a "not for profit" television station. Administrative Assistant to Manager of Purchasing. Responsible for Manager's daily schedule and meeting arrangements with Vendors. Contacted vendors to gather pricing estimates. Created analysis of vendor pricing for management review. Maintained and tracked current projects, organized and filed completed projects. Assembled documentation and purchase orders for Accounts Payable processing. Ordered and tracked office supplies.

Dallas/Fort Worth Area

Assisted all departments with administrative needs, HR, IT, Customer Service, Collections. Reported directly to the Facility Manager. First contact for all Facility needs when Manager was off site. Researched and implemented areas for cost savings ie: office supply and products. Primary contact for the office supply needs of over 300 employees. Tracked and reported multi function unit (printer/scanner/fax) maintenance issues to ensure quality control of printing, copying and faxing for all departments. Contacted and coordinated with vendors for office machine repair and maintenance. Assisted the Foreclosure Department with researching and processing attorney invoices. Available to the HR Department to coordinate and assisted with Job Fairs. Collaborated with IT on the installation of an automated document imaging program; freeing a minimum of three hours per day per assistant. Provided Reception relief, greeted visitors, customers and prospective employees.

Dallas/Fort Worth Area

Reported directly to the VP of Operations. Key in creating and implementing Office Services procedures for this growing Service Center, completed several training programs including “Management Development Curriculum”. Tracked and projected facility costs, electrical, janitorial and postage. Managed all facility repair, maintenance and warranty issues. Processed facility invoices. Monitored service vendors (janitorial, food services, office supply, etc.). Ordered, tracked and distributed office supplies. Utilized custom software to generate mass mailings over 5,000 per month. Prepared outgoing USPS and private carrier shipments daily. Maintained detailed tracking records of incoming and out going shipments daily. Ability to interact with both internal and external Customers. Available to assist all departments with administrative tasks.

Rancho Cordova, Ca

Recognized for outstanding Customer Service skills, participated in Mentoring Program for new employees, chosen for several pilot programs. In a call center environment, educated members regarding vision insurance benefits. Diligently followed all member privacy guidelines. Assisted Doctor’s offices with authorization of member vision benefits. Researched and resolved member enrollment issues

Interviewed and placed contract candidates on temporary and temp to perm assignment. Assisted candidates with training to upgrade skill set. Identified the contract employment needs of local business.