Kelli Walsh, Msn, Rn-Bc Email & Phone Number

• Provide excellent customer service and provide nursing support to callers wishing to schedule Covid-19 vaccinations• Triage and prioritize calls• Manage time in a fast-paced remote, telephonic environment

Hendersonville, North Carolina, United States

• Utilize the nursing process of assessment, planning, implementation and evaluation to provide, delegate, supervise and document the care and teaching of patients and families.• Implement medically prescribed interventions with skill and accuracy.• Provide high-quality patient care consistent with Pardee Hospital’s strategic goals and objectives.• Implement policies and procedures based on CMS regulations and specific policies and procedures of Pardee Hospital.• Telephonic care… Show more • Utilize the nursing process of assessment, planning, implementation and evaluation to provide, delegate, supervise and document the care and teaching of patients and families.• Implement medically prescribed interventions with skill and accuracy.• Provide high-quality patient care consistent with Pardee Hospital’s strategic goals and objectives.• Implement policies and procedures based on CMS regulations and specific policies and procedures of Pardee Hospital.• Telephonic care coordination and clinical review of medical records to assist managed care patients with cost effective utilization of benefits and avoid unnecessary hospital admissions.● Maintain HIPAA regulations for consumer privacy and complete tasks in a timely manner to ensure compliance with NCQA, federal, state, and other regulatory agency standards.● Proactively seek to develop best practices to improve efficiency and consumer satisfaction. ● Monitor the environment continually for patient and staff safety.● Participate in department-wide special projects in collaboration with management to achieve targeted clinical strategic performance goals.● Float RN to ICU, PCU and RCU/COVID-19 units. ● Review and audit clinical documentation to ensure DNV guidelines are followed with accuracy.● Manage all facets of critical detox and psychiatric care, including: ongoing clinical assessment, medication trials and stabilization, high risk falls precautions, psychotherapeutic and sedative drug administration, and restraint management. ● Supervise staff RN’s while performing in charge role. Supervise CNAs. Support staff and serve as mentor. Show less

Asheville, North Carolina, United States

● Performed telephone triage, assessed patient status, and determined need for treatment interventions.● Administered accurate doses of controlled substances according to organizational, state and DEA regulations. ● Completed documentation in a timely manner in order to abide by state, CARF, Medicare and Medicaid regulations. ● Implemented appropriate care course of action in compliance with Crossroads policies and procedures.● Communicated effectively with the interdisciplinary… Show more ● Performed telephone triage, assessed patient status, and determined need for treatment interventions.● Administered accurate doses of controlled substances according to organizational, state and DEA regulations. ● Completed documentation in a timely manner in order to abide by state, CARF, Medicare and Medicaid regulations. ● Implemented appropriate care course of action in compliance with Crossroads policies and procedures.● Communicated effectively with the interdisciplinary team and outside organizations to coordinate care and follow up for referrals and authorizations.● Prioritized and multi-tasked while fostering delivery of superior patient care.● Used motivational interviewing technique to provide care management with patients to assess for understanding of disease processes.● Supervised LPNs and provided support and mentorship. Show less

Master Of Science In Nursing, Nursing Education

Rn To Bsn, Registered Nursing/Registered Nurse

Associate'S Degree, Registered Nursing/Registered Nurse