Kelly B. Email & Phone Number

Columbus, Oh, Us

New Albany, Ohio, Us

Manage QA and Development team to increase operational efficiencies and reduce errors. Implemented PCI compliant project to replace 1100+ payment devices at 400 sites. Analyzed, tested, reviewed hardware, software and estate management needs of business to achieve on budget, on time full life-cycle implementation. Evaluate proposals for third-party deployments to ensure compliance with PCI standards. Collaborate with diverse team of global workers, leveraging their talents and expertise to drive successful outcomes.

Woodinville, Washington, Us

Managed 8 version D365 upgrade in collaboration with Microsoft, SMWE, and outside consulting company. Developed UAT procedures and guidelines with Business. Implemented Service Now as repository for issue resolution during UAT. Developed timelines, project plans, RACI to track upgrade progress. Maintained consistent communication with all parties to ensure availability for testing and bug fix response times.

Columbus, Ohio, Us

Process identification, alignment, and systems integration (Great Plains, Party Plan, TXT Manhattan, Warehouse Management System WMS) for successful diversification from single to multiple international product suppliers. Full lifecycle implementation of Global Transportation Management system (Allport Cargo Services – ACS- Infor Nexus). Identify and collaborate on solutions for system and process gaps on transition from Landed Product Cost (LDP) to Free on Board (FOB) business model. Identify and advise optimization opportunities for process improvements (AP Processing). Maintain communication and status updates to executive stakeholders and suppliers. Collaborate with external consultants to institute system updates, changes, and enhancements to allow full use of existing system functionality. Review, revise, and update SOPs for all processes related to implementation of business model change and inclusion of new shipping management solution. Coordinate and manage global training initiatives with international suppliers, internal staff (warehouse distribution center, IT, product planning, merchandise, accounting, and supply chain). Coordinate and manage full UAT with business departments prior to move to production.

Utilize CoConstruct, MS Project and Excel to develop project proposals, in-depth project plans and timelines in order to collaborate effectively with customers and contractors for efficient, effective execution. Consult with residential and commercial clients, property investors, and realtors to design, plan, and manage remodeling projects, including bathrooms, kitchens, flooring, tile, cabinetry, lighting, siding, roofing, drywall, and finishing for properties. Collaborate with multifamily townhome property owners to rehab, update, and modernize residences for rental income while effectively managing timeline, scope and costs.

Provided strategic planning, analysis, and direction to establish a newly formed project team. Defined project scope and objectives, developed comprehensive project plans, and partnered with stakeholders to ensure deliverables met specifications. Managed wide range of projects to attain schedules, costs, quality standards, client specifications, and regulatory requirements. Minimized risks; controlled project scope, schedule, and cost changes; and tracked project performance.➤ Enabled large-scale project and requirements management by implementing and integrating state-of-the-art solution.➤ Optimized project capabilities within existing budget through strategic infrastructure, process, and procedural initiatives.

Sydney, New South Wales, Au

Led cross-functional teams to implement client projects from project initiation through end-user product training on Data Visualization and Analytics product. Developed detailed project scope and plans to define goals, strategies, staffing, budgeting, scheduling, and resource allocation. Created custom RFPs and ROIs. Coordinated end-user training, user acceptance testing, and project performance tracking for goal attainment.➤ Cut project implementation times 67% from 1.5 years to 6 months, while enabling clients to quickly identify obstacles with potential impact on timelines and outcomes by developing and documenting nationwide implementation methodology.➤ Orchestrated and drove on-time, under-budget completion of first corporate-level project for major insurance client.

Richardson, Tx, Us

Provided leadership and pre-/post-sale technical support for proprietary application implementation and training at client sites worldwide. Developed project scope, objectives, plans, schedules, forecasts, and budgets. Managed changes to project scope, schedule, and costs. Assisted field engineers and international distributors/vendors with technical issues, enabling successful implementations.➤ Created repeatable, replicable procedures that enabled international distributors to independently install projects.➤ Streamlined installation projects by developing and deploying consistent, efficient process for all field engineers globally.