Providing strategic support and guidance to sales representatives and account relationship managers on deal-specific solution strategy, business benefits, product capabilities and constraints throughout the sales process.Lead preparation and development of deal-specific demonstrations that convey to customers the benefits of our proposed solution, and serving as a SME on the solution, market and value proposition.Consulting with prospective customers to identify business problems, technical requirements, objectives and priorities relevant to our software solutions.Identify implementation requirements with respect to data, configuration, and engagement to anticipate pitfalls, ensure delivery teams have adequate awareness and ensure that deal scoping/pricing reflects actual requirements.Develop solution proposals in partnership with sales, reflecting client requirements with respect to Welltok capabilities, and ensuring successful handoff of proposals to delivery teams to ensure delivery success.Develop compelling demonstrations of generic market solutions spanning the entire Welltok portfolio, as well as necessary supporting materials for client-facing teams. Master the ways that Welltok’s products, service offerings, and Connect partners can be brought together to address customer needs.Be a subject matter expert in the markets we serve by cultivating a detailed knowledge of relevant market trends, economic drivers, the typical economic, user and technical buying influences, needs relative to each buying influence, as well as the competitive landscape and Welltok’s points of differentiation.Help refine market solutions based on this knowledge of Welltok’s offerings and the strategic landscape, as well as feedback collected in-market through strategic sales support. Evaluate program effectiveness by partnering with Welltok’s data and analytics team to identify opportunities to improve outcomes, and provide data-backed recommendations.

o Providing strategic support and guidance to sales representatives on deal-specific solution strategy, business benefits, product capabilities and constraints throughout the sales processo Lead preparation and development of deal-specific demonstrations that convey to customers the benefits of our proposed solution, and serving as a SME on the solution, market and value propositiono Consulting with prospective customers to identify business problems, technical requirements, objectives and priorities relevant to our software solutionso Identifying implementation requirements with respect to data, configuration, and engagement to anticipate pitfalls, ensure delivery teams have adequate awareness and ensure that deal scoping/pricing reflects actual requirements o Developing solution proposals in partnership with the sales team reflecting client requirements with respect to Welltok capabilities, and ensuring successful handoff of proposals to delivery teams to ensure delivery success o Developing compelling demonstrations of generic market solutions spanning the entire Welltok portfolio, as well as necessary supporting materials for client-facing teams o Mastering the ways that Welltok’s products, service offerings, and Connect partners (value propositions, key capabilities, features, functions, etc.) can be brought together to address customer needs o Subject matter expert in the markets we serve by cultivating a detailed knowledge of relevant market trends, economic drivers, the typical economic, user and technical buying influences, needs relative to each buying influence, as well as the competitive landscape and Welltok’s points of differentiation o Evaluating program effectiveness by partnering with Welltok’s data and analytics team to identify opportunities to improve outcomes, and providing data-backed recommendations

Project Management: • Build a personal relationship with key client staff and maintain client satisfaction by delivering on-time, high-quality projects that exceed expectations. • Create and manage project scope documents and project plans in partnership with clients. • Lead client planning meetings and status reporting. • Provide weekly project delivery status updates. Resource Management: • Forecast resource needs for solution implementation and on-going service delivery. Implementation: • Align Welltok platform capabilities to client outcomes in partnership with Account Management and Solution Consultants. • Identify product dependencies to inform enhancements and issue resolution with Product and Engineering teams. On-going Service Management: • Assist with client incident notifications, issue management, escalations, and reporting.

• Lead and mentor team of four business analysts in providing assessment and tracking of major business requirements and processes. • Use expert knowledge of assigned business unit to enhance decision-making and problem solving. • Work cross-functionally with IS, Operations, Sales and other key business areas to ensure project activities are on track and focused on key business goals.• Prepare and present detailed business cases and requirements between IS, Operations and other functional areas.