Kelly Phillips

Kelly Phillips Email and Phone Number

Sr. Director of Revenue Operations, Vacation Division | Inhabit @ Inhabit®
knoxville, tennessee, united states
Kelly Phillips's Location
Washington DC-Baltimore Area, United States
Kelly Phillips's Contact Details

Kelly Phillips personal email

n/a
About Kelly Phillips

Kelly Phillips is a Sr. Director of Revenue Operations, Vacation Division | Inhabit at Inhabit®. They possess expertise in marketing strategy, google adwords, delphi, marketing, project management and 7 more skills. Colleagues describe them as "Hardworking is the first word that comes to mind when I think of Kelly. Regardless of what deadlines were approaching, or how many different projects and tasks she was juggling at any given time, Kelly consistently kept her cool. I have had the pleasure of working with Kelly for almost two years. I could always trust customers would get quality work from her. I could also expect a warm, jovial, and carefree conversation with her, regardless of the time of day. Kelly's presence is relaxing, even when her exacting standards of her own output required going the extra mile. But her steady and consistent work is what made her customers appreciate her as an account manager. I highly recommend Kelly for any team that sets clear goals and expectations for her team, and allows her to really shine in managing customer relations."

Kelly Phillips's Current Company Details
Inhabit®

Inhabit®

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Sr. Director of Revenue Operations, Vacation Division | Inhabit
knoxville, tennessee, united states
Website:
inhabitiq.com
Employees:
66
Kelly Phillips Work Experience Details
  • Inhabit®
    Senior Director Of Revenue Operations, Vacation Division
    Inhabit® Jan 2024 - Present
    United States, United Kingdom
    • Utilize data analytics to create comprehensive revenue-driving strategies toattain aggressive growth goal• Evaluate and enhance sales, marketing and customer success processes and tools to improve team performance
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  • Lmpm.Com
    Interim General Manager
    Lmpm.Com Aug 2023 - Jan 2024
    • Interim business leader overseeing all operations and completion of post-acquisition integration projects• Analyzed P&L data for trend analysis, resource allocation, product planningand cost management
    View
  • Inhabit®
    Director Of Customer Success, Vacation Division
    Inhabit® Jan 2023 - Aug 2023
    United States, United Kingdom
    • Ownership of the CS vision and performance across 13 brands that deliver software solutions and services to property management companies• Create strategies, set KPIs and track goal progress across all brands to increase customer MRR, partner integrations, retention and NPS scores
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  • Q4Launch
    General Manager
    Q4Launch Jul 2022 - May 2023
    Mount Pleasant, South Carolina, United States
    • Industry-facing brand leader overseeing all business operations, people leader development, organizational teams and customer relationships• Build annual budget and set plans to achieve aggressive revenue targets • Analyze P&L data for trend analysis, resource allocation, product planning and cost management along with KPI reporting to corporate C-Suite
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  • Q4Launch
    Director Of Operations
    Q4Launch Jun 2021 - Jul 2022
    • Led and managed digital marketing, customer support, onboarding and development teams while increasing customer service standards• Creation, tracking and reporting on customer retention and upsell KPIs• Monitored customer performance data to attain expected ROIs across all managed channels
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  • Q4Launch
    Sr. Customer Success Specialist, Digital Marketing
    Q4Launch Jul 2019 - Jun 2021
    Mount Pleasant, South Carolina
    • Team leadership over 6 digital marketing account managers while owning marketing delivery for a customer load at $260K ARR• Built data-driven company-wide SMART goals and optimized processes that increased retention rates across 140 customers
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  • Q4Launch
    Customer Success Specialist, Digital Marketing
    Q4Launch Feb 2017 - Jul 2019
    Mount Pleasant, South Carolina
    • Primary contact, multi-channel digital marketing expert and project manager for a mix of 22 Hotels, B&Bs and Vacation Rentals• Created revenue-driving quarterly digital marketing strategies encompassing SEO, PPC, content, email marketing, social media and website optimization
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  • Chevy Chase Club
    Catering Coordinator
    Chevy Chase Club Sep 2012 - Feb 2017
    Chevy Chase, Maryland, United States
    • Assisted the Director of Catering in all aspects of the daily operations of the Catering Office, providing service to members for private parties, club functions and other special events• Prepared reservation lists for all club functions, confirmed reservations, distributed event orders, maintained office filing systems, prepared monthly revenue spreadsheets and compiled data for budget tracking
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  • Walt Disney World
    College Program Intern
    Walt Disney World Jan 2012 - May 2012
    Lake Buena Vista, Florida, United States
    • Provided exceptional guest service at the front desk of the Port Orleans Resort• Communicated information regarding the resort and Disney parks to guests during visits to the front desk• Demonstrated the ability to problem solve, make effective decisions, handle pressure and multi-task with high efficiency• Created “magical moments” by anticipating guest preferences
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  • Arena Technical Resources
    Office Assistant
    Arena Technical Resources Jun 2008 - Aug 2008
    • Acquired knowledge in the field of Information Technology staffing, consulting and recruiting during summer break from college• Assisted with administration, data entry for new account users and performed internet research of potential clients
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Kelly Phillips Skills

Marketing Strategy Google Adwords Delphi Marketing Project Management Email Marketing Microsoft Word Powerpoint Microsoft Excel Microsoft Office Jonas Point Of Sale System Customer Service

Kelly Phillips Education Details

Frequently Asked Questions about Kelly Phillips

What company does Kelly Phillips work for?

Kelly Phillips works for Inhabit®

What is Kelly Phillips's role at the current company?

Kelly Phillips's current role is Sr. Director of Revenue Operations, Vacation Division | Inhabit.

What is Kelly Phillips's email address?

Kelly Phillips's email address is ke****@****nch.com

What schools did Kelly Phillips attend?

Kelly Phillips attended Virginia Polytechnic Institute And State University.

What skills is Kelly Phillips known for?

Kelly Phillips has skills like Marketing Strategy, Google Adwords, Delphi, Marketing, Project Management, Email Marketing, Microsoft Word, Powerpoint, Microsoft Excel, Microsoft Office, Jonas Point Of Sale System, Customer Service.

Who are Kelly Phillips's colleagues?

Kelly Phillips's colleagues are Lindsay Waddell, Alexandra Anwyl-Davies Dag, Eric Beltran, Brian Moore, Jessica Mitchell, Mba, Laica Grace R., Angelica Saronhilo.

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