• Diverse experience in leadership/management roles• Extensive experience leading and training teams• Track record of achieving or surpassing financial goals• Proficient in HR management throughout employee life cycle• Skilled leader and mentor• Strong focus on developing and empowering teams• Drive business growth through training initiatives• Proficient in financial management and budgeting• Committed to providing exceptional client experiences• Utilize common sense and emotional intelligence in decision-making• Ability to create and oversee dynamic and profitable businesses
Multiple Veterinary Hospitals
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Regional Operations Manager, Communication, Collaboration, Development, And Client ExperienceMultiple Veterinary HospitalsGlendale, Az, Us
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Multi-Hospital Practice ManagerDuston Pet Care Aug 2023 - PresentGoodyear, Arizona, United States
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Practice ManagerAzpetvet Jul 2015 - Aug 2022Glendale, Arizona, United StatesAs the Veterinary Practice Manager, trained newly appointed managers across autonomous locations ensuring consistent standards.Additionally, I managed the entire employee lifecycle, onboarding, mentoring, and supervising six veterinarians and 40 direct reports. While in that role, I developed, maintained, and delivered training on revised processes and procedures, contributing to successful change management which resulted in a 30% improvement in operational efficiency and patient flow.By creatively crafting budgets, closely monitoring expenses, and implementing key performance indicators, I delivered a 100% increase in practice revenue during my tenure. -
Hospital AdministratorVca Animal Hospitals Mar 2012 - Sep 2013Tempe, AzProvided effective management and oversight of daily operations supporting a three-veterinarian practice. Ensured the successful execution of budget initiatives. Created a positive culture by fostering engagement, team morale, and employee retention efforts. -
Boarding ManagerHorizon Animal Hospital Mar 2008 - Feb 2012Provided effective management for a companion animal hospital’s boarding and grooming facility, overseeing a large team responsible for the housing and care of up to 120 animals daily. Optimized scheduling for maximum efficiency. Directly supporting the hospital administrator in carrying out various hospital responsibilities and providing guidance and coaching to all team members.
Frequently Asked Questions about Kelly Burnside
What company does Kelly Burnside work for?
Kelly Burnside works for Multiple Veterinary Hospitals
What is Kelly Burnside's role at the current company?
Kelly Burnside's current role is Regional Operations Manager, Communication, Collaboration, Development, and Client Experience.
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