Supported the Nike Cart2Home Digital Fulfillment Team under the Global Digital Commerce umbrella. Assisted the Director, Program Manager, and three Project Managers with intake, project cost estimates, project budget data - actuals vs. forecasted hours for accounting purposes, project status, and project resource management. Scheduled meetings, provided AV set up and catering needs for meetings and workshops. Coordinated new hire onboarding, facilitated passport/visa processing for team members, and assisted with expense reports. Maintained our SharePoint 2013 C2H team site.

Support role assisting senior Project Managers who are assigned to the Transmission Project Management organization. TEP is responsible for planning and execution of capital and expense projects. Project work was focused on physical security of substations. Coordinated project meetings - scoping, kick-off, weekly project team meetings using Microsoft Outlook. Gathered information on meeting agenda topics, created agenda, distributed agenda, and other documentation needed during the project meetings. Distributed meeting minutes, tracked, and followed up on action items assigned to and assigned from the senior Project Manager. Tracked risks, issues, and researched solutions. Assisted in monitoring the milestones, schedule, and budget to keep project on track and on budget. Tracked and maintained project documents related to projects on SharePoint workspaces. Planned and coordinated site visits by arranging appropriate dates, times, transportation (commercial air, BPA air, Government vehicles, etc.), lodging, and permissions (if needed). Prepared flight requests and materials as needed for site visits. Coordinated internal processes, and recommended changes to improve operations.

Program Associate- Implementation of project work plan activities, assemble data for invoicing and project reporting activities, update and track budgets and deliverables for internal and external team members, prepare deliverables for management and clients, analyze and review reports and spreadsheets for accuracy, completeness, errors, and eligibility. Identify errors in both written and text documents and resolve issues, provide the team with clear details of partner and stakeholder activity, develop solutions to marketplace situations to present to management. Recommend project activities, to assist in achieving goals, maintain relationships with program stakeholders, attend project meetings and disseminate information to appropriate parties. Manage multiple tasks on multiple projects, including: answering customer hotlines, printing and/or creating training materials, data entry, scheduling meetings and training sessions, filing documents and data entry review. Perform related work as required.

Project Specialist – Lead a team of 6 schedulers to achieve targets adhering to a random sampling methodology for energy surveys in a 4 state region. Coordinating with up to 15 field surveyors, tracking schedule needs and adjustments, reacting dynamically to customer and surveyor needs. Ensuring that schedules make geographic sense while still conforming to the random sample rules. Keeping payments, data transfers, and customer communications up-to-date.6/11-Present

Provided program assistance and coordination through service center tasks, such as high detail data entry, answering questions from contractors or utilities, printing and creating training materials, scheduling meetings and training sessions, creating filing systems, making outbound calls for program recruitment and reporting. Created a file structure and processing system for a customer facing retail water saving program that reduced a significant backlog, kept processing current and improved reliability and ease of accessibility of data provided to customers during phone calls. Coordinated the data for a program evaluation process for a New Homes program, assisted with the creation of new program processing design that resulted from the evaluation.Improved the tracking and communication structure for a Solar Pilot resulting in more accurate payment processing and client reporting.

Responsible for searching employment sites for qualified applicants nationwide, initiated recruiting calls, and screened applicants for successful placements. Supported the sales and recruiting team to hit recruiting targets

Accounts Payables Clerk- Assist customers on the phone, accounts payables, alphanumeric data entry, working knowledge of Oracle database, credit references, credit card audits, expense report audits, file expense reports and credit card statements.