Kelly Fraser Email and Phone Number

Currently supporting the Head of EMEA within financial crime along with another Partner & Director. This is a fast paced, busy role including worldwide travel, inbox and diary management, events for 100 plus people, expenses, office logistics & tech help! Recently taking on AI training, job flexibility and wellbeing champion and Google workspaces!

- Providing support to the Lead Partner of Gaming, Lead Partner of Recruitment & Resourcing, and 10 additional Directors of Fashion, Head of Chinese Business and Business Unit Leader.- Full diary management with autonomy to make decisions on behalf of Partners - Responding to high profile clients- International Travel arrangements- Manage communications on behalf of Partners- monitoring incoming emails, post and telephone calls to ensure that appropriate follow up action is taken- My current workload is highly confidential, so I understand the importance of discretion and confidentiality, but also assist as much as possible.- All IT Issues, Laptops/Phones/Tablets- Supporting in projects and presentations; Resourcing, Promotions, Google Guide- Organizing external and internal Events- Distributing post and ordering new equipment - Microsoft: Intermediate user off all programs - Recruitment and Resourcing: Created and keep updated a Google Doc for LRA- Copy typing and Dictations- Room Bookings and Events management; Alumni Events, Cities of opportunities event, Leadership Development Program.- Anticipate and coordinate travel and meeting arrangements - Video conferences with internal and external contacts - Records Management- Working to tight schedules and deadlines, prioritizing my workload to ensure all work is completed in a timely manner.- Social Media Updates, newsletter updates, Booking reminders- Provider of knowledge, support and coaching to new joiners - Expenses via Concur- Using own initiative and organizational skills to minimize and resolve conflicts in the diary, prioritizing as necessary- Work within a fast paced office with tight deadlines and quick turnarounds- Help to advise on appropriate methods of presentation of information- Refer appropriate work to the document production/document origination team - First point of contact to internal and external clients, dealing promptly and efficiently

 Diary management Support a team of 30 Directors/Senior Managers/Manager International Travel arrangements Arranging meetings from start to finish; liaising with the other secretaries in order to gain availability, booking a meeting room & sending calendar invites. Putting together powerpoint presentations Distributing post Ordering new equipment  Assisting new starters Excel spreadsheets Copy typing Dictations Data Entry Room Bookings including refreshments Arranging couriers  Completing expenses to a deadline on a monthly basis Assisting on the Graduate Scheme program, using the system Eventsforce Completing fees on accounts Venue finding Records Management Paperchase Working to tight schedules and deadlines, prioritizing my workload to ensure all work is completed in a timely manner.Achievements – During my time at KPMG I have had the opportunity to put myself forward for many tasks which are beyond my job role. By doing this I feel I have gained a wide spread of experience, which in time has made me feel confident that I can achieve anything I set my mind to. I have supported Legal Services, People services and Tax Risk Management.

 Use of Optitime and Coins online systems Diary management Travel arrangements Planning of jobs Follow on reports Customer queries Clients first point of contact Typing documents and letters  Monitor and authorise absence and sick leave Ensure all jobs are carried out efficiently and cost effectively Maintaining holiday records General ad-hoc duties Switchboard Providing PA/secretarial support to the Area Delivery ControllersAchievements – I was originally placed at Geoffrey Osbornes on a temporary contract for Admin support, however I was approached after 3 weeks offering me a permanent position as a Team Secretary / Planner. I was given my own area to look after to ensure it was run smoothly and efficiently arranging everything from Travel and jobs given

Working for Club 18-30 my role included the following:  Presentations  Public Speaking/sales pitches Booking and reserving accommodation  Customer services and complaints Health and safety checks Organising entertainment and events Organising travel to and from events Police and incident reports Customer and profile reports  Managing payments General ad-hoc dutiesAchievements – I was responsible for managing my own cliental of up to 60 at any time, I was responsible for their safety and well being, and had to ensure events ran smoothly and efficiently. I looked at cost effective ways to ensure cliental were entertained at all times. I was responsible for tracking, maintaining and updating an excel database, this recorded monetary values, arrivals, departures, complaints and events planning.

 Data downloads through excel imports Raising and handling queries for direct and indirect cliental  Investigating site problems and complaints Creating data charts showing pricing, estimations, energy usage etc Creating costings to assist with budgets for the new financial year Monitoring gas and electricity prices (Increases & Decreases in buying and selling prices) Arranging for Meter Point References (MPR) & Meter Point Administration Numbers (MPAN) to be created, connected and disconnected Invoices and payments General ad-hoc duties Customer service queries Producing reports for tenders in GEMS Diary Management Achievements – I was able to see different projects from start to finish and manage them throughout. I learnt how to complete exports in order to complete tender extracts and ensure clients received the best value for money.

 Interviewing candidates Sourcing jobs and suitable candidates  Creating new business  Working to KPIs and targets General ad-hoc Finance and invoice issues including payroll Designing and sending e-marketing Updating of access database Scheduling meetings and managing diaries Switchboard Greeting guests entering the organisation Answering the telephone Dealing with queries Arranging meeting rooms, equipment and refreshments Preparing letters and documents General Ad-hoc and clerical support Tidy and maintain surrounding areas