Kelly Gross

Kelly Gross Email and Phone Number

Senior Customer Service Representative at Mystaire @ Mystaire
creedmoor, north carolina, united states
Kelly Gross's Location
Oxford, North Carolina, United States, United States
Kelly Gross's Contact Details

Kelly Gross work email

Kelly Gross personal email

n/a

Kelly Gross phone numbers

About Kelly Gross

Excellent Interpersonal and Organizational Skills | 10+ Years Customer Service Experience| Detail Oriented Self-StarterCustomer Account Retention | Sales Acumen | Relationship Builder | Goal Oriented | Solutions Driven | Data Entry

Kelly Gross's Current Company Details
Mystaire

Mystaire

View
Senior Customer Service Representative at Mystaire
creedmoor, north carolina, united states
Website:
mystaire.com
Employees:
5
Kelly Gross Work Experience Details
  • Mystaire
    Senior Customer Service Representative
    Mystaire Nov 2023 - Present
    United States
    • Provides timely verbal and written (email) notification to customers to ensure filter changes per the manufacturer’s recommendation.• Exceeds sales goals set by management every month with over $50K in monthly sales• Maintains accurate records in ACT! CRM and updates customer files to reflect accurate data.• Drives consumable sales revenue via goal driven target sales model.• Serves as back up order entry for new orders entered into SAGE accounting system.• Supports distributors by providing accurate information in a timely manner and processing all distributor consumable purchase orders•Utilize available resources to identify and qualify new client opportunities.•Partner with current clients to determine their current needs and to generate additional sales.
    View
  • Mystaire
    Customer Service Representative
    Mystaire Jul 2020 - Present
    United States
    • Provides timely verbal and written (email) notification to customers to ensure filter changes per the manufacturer’s recommendation.• Exceeds sales goals set by management every month with over $50K in monthly sales• Maintains accurate records in ACT! CRM and updates customer files to reflect accurate data.• Drives consumable sales revenue via goal driven target sales model.• Serves as back up order entry for new orders entered into SAGE accounting system.• Supports distributors by providing accurate information in a timely manner and processing all distributor consumable purchase orders
    View
  • Hear Billing Solutions
    Credentialing Specialist
    Hear Billing Solutions Jun 2020 - Jul 2020
    • Compiles and maintain current and accurate data for all providers. • Completes providers credentialing and re-credentialing applications; monitors applications and follow up as needed. • Set up and maintain provider information in online credentialing database and system. • Track licenses and certification expiration's for all providers to ensure timely renewals. • Maintain copies of current star licenses, malpractice coverage and any other required credentialing documents for all providers
    View
  • Hear Billing Solutions
    Billing Specialist
    Hear Billing Solutions Dec 2019 - Jun 2020
    Oxford, North Carolina
    • Prepare and submit billing data and medical claims to insurance companies. • Follow-up on missed claims and resolve financial discrepancies. • Processing urgent health verification forms. • Verify coverage and eligibility for medical services. • Using multiple billing software to prepare and transmit claims.• Working closely with nine Audiologists offices
    View
  • Airclean Systems
    Customer Service Representative
    Airclean Systems Aug 2017 - Dec 2019
    • Drives consumable sales revenue via goal driven target sales model. • Exceeds sales goals set by management every month with over $100K in monthly sales. • Handles large inbound and outbound call volume of over 40 calls/day. • Provides timely verbal and written (email) notification to customers to ensure filter changes per the manufacturer’s recommendation. • Supports distributors by providing accurate information in a timely manner and processing all distributor consumable purchase orders. • Maintains accurate records in ACT! CRM and updates customer files to reflect accurate data. • Serves as back up order entry for new orders entered into SAGE accounting system.• Mentors/trains a team of two additional Customer Service Representatives
    View
  • Conduent
    Customer Service Representative
    Conduent Sep 2015 - Aug 2017
    Henderson Nc
    Customer Service Representative• Resolved customer complaints and provided world-class customer service.• Engaged with customers and educated them on policy information and how to navigate through complicated regulations. • Took orders for refills on prescription medications and answered customer questions.
    View
  • Atlantic Wireless Communications
    Retail Wireless Consultant
    Atlantic Wireless Communications 2013 - Jun 2015
    • Achieved and exceeded personal sales and profit goals. • Engaged and educated customers through product demonstration based on their needs.• Built a loyal customer base by creating long-term relationships.• Stayed up to date on latest data/entertainment technology trends to better serve customers
    View

Kelly Gross Skills

Customer Service Inventory Control Microsoft Excel Microsoft Outlook Training Retail Time Management Data Entry Sales Customer Service Representatives Customer Service Training Retail Sales Phone Etiquette

Kelly Gross Education Details

Frequently Asked Questions about Kelly Gross

What company does Kelly Gross work for?

Kelly Gross works for Mystaire

What is Kelly Gross's role at the current company?

Kelly Gross's current role is Senior Customer Service Representative at Mystaire.

What is Kelly Gross's email address?

Kelly Gross's email address is ke****@****ent.com

What is Kelly Gross's direct phone number?

Kelly Gross's direct phone number is +191969*****

What schools did Kelly Gross attend?

Kelly Gross attended Vance-Granville Community College, Victory Christian School.

What skills is Kelly Gross known for?

Kelly Gross has skills like Customer Service, Inventory Control, Microsoft Excel, Microsoft Outlook, Training, Retail, Time Management, Data Entry, Sales, Customer Service Representatives, Customer Service Training, Retail Sales.

Who are Kelly Gross's colleagues?

Kelly Gross's colleagues are Alexandria Yancey.

Not the Kelly Gross you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.