Responsible for North East region for Windows Phone Retail Training.Trained staff and management of cellular carriers on Windows Phone, Microsoft Office and Windows.Managed goal-oriented projects.Traveled extensively within territory to do store visits and trainings.Established and maintained executive-level relationships with personnel at various cellular carriers.Conducted monthly trainings and webinars tailored to specific requirements for carriers.Worked closely with OEM partners for product launches , trainings and events. Provided support for carrier events and store openings in the form of staff trainings, webinars and table-days. Traveled to new store grand openings as needed.Supported call centers with trainings and prize and product giveaways on regular basis.

Responsible for Mid-Atlantic region.Made weekly visits to multiple retail stores, including Best Buy, Circuit City, CompUSA, Walmart, Toys 'R Us, GameStop, FYE, and Micro Center. Obtained product feedback from employees and customers and prepared weekly reports as well as feedback on all activities for corporate report.Trained staff and management and provided feedback on current and upcoming products and technical assistance. Identified and documented problems and recommended appropriate actions to resolve. Regularly staged product launch events at various colleges and universities.Provided training and support at retailer and distributor events nationwide.Set up and staffed major tradeshows including CES, Macworld, Digital Life, E3, E for All, Internet World, WSVG, and COMDEX. Communicated product information to customers, vendors, distributors, and press. Assisted in planning stage shows, from scripting to setting up and managing AV equipment.Sponsored and gave presentations at Intel, AMD and HP vendor events.Attended and staffed distributor events, floor days and staff trainings.Created and managed LAN sponsorship program. Collected event information and submitted quarterly reports. Maintained contact with LAN organizers for future sponsorship support.Recruited and trained new hires in various territories.