Spearheaded the end-to-end implementation of a comprehensive Human ResourcesInformation System (HRIS), including the payroll, benefits, onboarding, training, reporting,expenses, paid time off, and employee self-service modules.Streamlined and automated various HR and payroll processes, resulting in a substantialreduction in operational costs and enhancing overall efficiency.Maintain current knowledge of federal and state employment laws across all 50 states,ensuring company policies and handbooks remained compliant with legal requirements.Administer employee benefits programs, manage benefits enrollment processes, andaddress all benefits-related inquiries.Provide global HR support for employees across the USA, Canada, Costa Rica, and India,addressing diverse needs in a multi-country environment.Managed compliance reporting for Equal Employment Opportunity (EEO), Affordable CareAct (ACA), and California Pay Data requirements.Facilitated quarterly training sessions and activities to boost employee engagement andfoster a positive remote work environment.

General Clerk for the Human Resources Department, including hiring, payroll, and employee records.Successfully met monthly hiring targets by recruiting and managing a consistent time-to-fillmetric.Facilitated comprehensive onboarding and new hire orientation, including conducting allnecessary training sessions for new employees.Efficiently directed employee inquiries to appropriate departments, ensuring timely andaccurate resolutions.Managed timesheet oversight for payroll processing of 200+ employees weekly.

Lead, mentor, and managed a high-performing retail sales team, creating a collaborativeand results-driven work environment.Developed and executed sales strategies and campaigns that aligned with the company’sgoals and objectives.Conducted 30-day training programs for new hires, ensuring an effective integration intothe team.Oversaw promotion training for eligible employees, enhancing team skills and supportingcareer development.Delivered excellent managerial service by providing empathetic support and effectiveproblem-solving solutions to address customer concerns.Managed the cash vault and inventory, including currency and branch materials for asecure handling of financial resources.

Business Specialist for the Cash Balancing Operations (CBO) Department of First National Bank Texas. Balanced general ledgers for 50+ branches daily.Conducted thorough research into the over/short account outages with spreadsheets, reports, and surveillance footage.Recovered over $5000 in teller transactional outages each year.Created spreadsheets for data management and data transferring.Wrote data reports to compile and isolate key data points for balancing outages research.Provided support to various departments in the banking industry.

Items Processing Specialist in the Items Processing Department of First National Bank Texas.Entered and corrected data into key platforms at a speed of 80 wpm or 10000 kph with over 90% accuracy.Reviewed thousands of financial transactions daily to ensure a balance of debits and credits for each transaction.