Pay for Performance (PFP) Coordinator. Executed and audited the monthly Pay for Performance (PFP) process, ensuring the accuracy of personnel records for fair payment and eligibility assessments. Orchestrated the monthly payroll file submission, complemented by the creation of comprehensive management reports. Maintained and updated the various plans based on the unique needs of each Sales department. Communicated changes to IT and audited those changes upon IT completion to ensure accuracy and expected results. Reviewed appeals and processed manually if approved, communicated back to requestor, and submitted to the payroll department. Maintained a month-by-month yearly calendar for various levels of management of all required PFP activities. Activities included: calculation of sales goals, uploaded goals to the Goal System, communicated with IT timeline of when various information needed to be made available to the field, created PFP results and submitted to Payroll, created Executive Reports, reviewed reports with management, and other miscellaneous activities.

CRM Coordinator. Translate advanced data manipulation skills into dynamic dashboards tailored for sales representatives, management, and senior leadership. My responsibilities extended to generating training materials for newly introduced processes and for new users. Provided training sessions via teleconferences and in-person classes on optimizing usage of the CRM sales tool. Functioned as an intermediary between end users and IT. Routinely communicated with the end users to gather future enhancement requests to the CRM tool regarding Sales needs. Collaborated with a team that included management and IT, maintained a prioritization of enhancements document which was reviewed and revised weekly. Status of requests routinely communicated to the end user. Manipulate lead data, load, track and create finalized reports.

Territory Management. Ensured that requests from our field managers were accurate and included all authorizing signatures. If there were no issues to address, processed the request into the system. If there were issues to address, communicated necessary information back to the field manager. Executed monthly processes to update requests. Audited processed results to ensure all updates were accurate. Audit was critical as changes made to territories potentially impacted the end user’s Pay for Performance results. Extracted data from a variety of sources, complied and uploaded to our mapping tool to determine a balanced territory based on current business trends. Create Reports. Collaborated with individuals and departments to create custom reports tailored to specific requirements. Adapted and adjusted reports as needed to respond to evolving business dynamics. Analyzed data and presented reporting on key metrics for future sales decisions.

Report/data analyst:Create and maintain reports for analysis and/or trendingProvide feedback on report analysis to appropriate personnelBids:Assisted in creation of bid packetComplete customer Requests for Information

Supported a diverse management team of five Managers and a Director. Crafted and maintained reports on various sales activities, including analyzing data for the annual budget. Each manager had a unique role within the department which gave me the opportunity to utilize a variety of analytical skills when assisting with, creating, or maintaining reports. Included in a team that piloted and evaluated various software tools with a group. Our feedback was used to help determine the direction of future software tools. My organizational skills were employed while assisting in providing Event Support, maintaining our two Customer Entertainment Luxury Buses which traveled the continental U.S. Our buses picked up our customers and took them to major U.S. events. This involved communicating with our field managers who would request usage. Organizing the requests and collaborating with the manager in charge, routing was optimized for both buses and communications sent to requesting field managers. Coordinated football and baseball distribution to Sr. Management and Management. This included the purchase of tickets, distributions of the tickets to management and record keeping of distribution. I was responsible for ordering and distributing sales handouts such as Titlist golf balls to field management for customer hand-outs while staying within the budget. Communication skills were essential in my day-to-day activities, and they were utilized at all levels within the Sales Team. Assisted with travel arrangements, reviewed expense reports for accuracy, ensured that supporting documentation was attached, verified that all authorization signatures were obtained. If all requirements were met, expenses were submitted to the appropriate department for reimbursement.