I am a brand strategist, corporate communications leader, and recent Masters in Branding graduate with 10+ years' experience in delivering world-class strategies that drive business growth and corporate reputation in start-up, in-house, and agency settings. Most recently, I was Director of Corporate Reputation and Digital Strategy at APCO, where I led reputation campaigns and corporate brand strategy for clients including Blue Cross and Blue Shield of North Carolina, Suntory Holdings, and a major U.S. medical technology corporation. I pursued a Masters of Branding degree at the School of Visual Arts to deepen my expertise in brand strategy, including frameworks, theory, research methodology, trend forecasting, and go-to-market strategies. I was honored to receive the Lauren Zaleski Award, the program's highest honor for academic excellence.
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Group Accounts SupervisorBald AgencyUnited States -
DirectorApco Mar 2024 - Aug 2024Washington, Dc, UsLed growth in key global accounts by delivering best in class client service and expertise in digital strategy, campaign strategy, and corporate reputation.Drove significant lifts in reputation of clients through innovative, data-driven strategies and custom measurement programs.Fostered a collaborative, highly engaged work culture by leading integrated teams of designers, media buyers and researchers in full campaign life cycle, including research, activations, and measurement.Served as digital and campaign lead on high-profile new business opportunities.Drove profitability through optimized staffing plans and operations.Elevated digital practice to drive new business growth and created learning and development opportunities within the firm as the Deputy Lead of North America Digital Practice and digital expert. -
Senior Associate DirectorApco Mar 2023 - Mar 2024Washington, Dc, UsLed account teams and served as client leader for industries ranging from healthcare to education to food and beverage. Drove client satisfaction by providing tailored digital communications strategies. Supported positive workplace culture by mentoring and managing team members and serving on office Culture Committee to plan opportunities for connection and community. -
Associate Director, Digital StrategyApco Mar 2021 - Mar 2023Washington, Dc, Us -
Senior Manager, Content & Digital StrategyNuclear Energy Institute Apr 2020 - Mar 2021Washington, District Of Columbia, UsAchieved high levels of support for nuclear technology as a vital carbon-free energy source by pioneering a breakthrough, innovative content strategy designed to reach new audiences.Led evolution of digital strategies and increased collaboration and integration among content, media and creative teams, resulting in two promotions within six months.Managed two employees and provided regular guidance and feedback to encourage professional development.Led relationship with agency partners and drove efforts for increased collaboration and a more effective strategic approach to paid content strategy, resulting in better-defined target audiences and KPIs. -
Digital Communications ManagerNuclear Energy Institute Jan 2020 - Apr 2020Washington, District Of Columbia, UsSupported strategic direction for content team and led collaboration with creative team; ensured strategic alignment of all digital content, including blog posts, messaging documents, social media posts, creative assets and website content. -
Content & Digital Community SpecialistNuclear Energy Institute May 2018 - Jan 2020Washington, District Of Columbia, UsExpanded audience and increased engagement through strategic management of social media platforms; managed and authored all social media content. -
Marketing ManagerUnion Kitchen May 2015 - Jan 2018Washington, Dc, UsDrove record-high engagement on social media, including a 300% increase in Instagram followers within one year (8k to 25k+), by developing and deploying an audience-first, data-driven digital strategy.Supported business growth and increased brand value through creation of brand guidelines; directly supported CEOs on development of brand mission, vision and values and web copy development.Implemented system for monitoring and reporting digital analytics using Sprout Social and Google Analytics. -
Head HostIron Gate Restaurant Jan 2015 - Nov 2015 -
ParalegalZamani & Scott Llp Jun 2012 - Nov 2014Washington, Dc, Us -
Admissions FellowKenyon College Aug 2011 - May 2012Gambier, Oh, UsServed as representative of college and generated interest among prospective students as member of admissions staff. Conducted interviews with prospective students, evaluated candidacy for admission, and wrote assessment reports to assist in the admissions decision-making process. -
Head Tour GuideKenyon College Aug 2009 - May 2012Gambier, Oh, Us -
Agricultural InternOrchard Farm Organics Jun 2011 - Aug 2011Collaborated with farm managers and regional restaurant owners to increase local food distribution opportunities.
Kelly Mcpharlin Education Details
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School Of Visual ArtsBranding -
Kenyon CollegeAmerican Studies -
School For International TrainingAnd Social Change
Frequently Asked Questions about Kelly Mcpharlin
What company does Kelly Mcpharlin work for?
Kelly Mcpharlin works for Bald Agency
What is Kelly Mcpharlin's role at the current company?
Kelly Mcpharlin's current role is Group Accounts Supervisor.
What schools did Kelly Mcpharlin attend?
Kelly Mcpharlin attended School Of Visual Arts, Kenyon College, School For International Training.
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