Kelly Monarch Email & Phone Number

Boca Raton, Florida, Us

➢ Accepted into the Emerging Leaders Program ➢ Delivered 98% quota attainment for FY 2023➢ Exceeded 100% quota attainment for FY 2022➢ Helped onboard and train new sales team members, which led to the entire sales team exceeding 100% of their quota that year. ➢ Awarded ENT team award in 2022➢ Designed executive summary leave-behind that has now been implemented across several sales teams➢ Defined and executed territory sales plans; and met and exceeded sales goals➢ Managed a full-cycle sales process including: creative lead generation, discovery, driving solution demonstrations, negotiations, and closings.➢ Created and solidified a mutual action plan for my prospects that continues to be utilized throughout the sales teams ➢ Ensured data integrity and accurate forecasting by entering and maintaining accurate and useful customer data, including customer contact information and interactions in salesforce CRM software.➢ Collaborated with marketing on demand generation, event planning, and trade show strategies.➢ Delivering outstanding customer experience to net new clients.➢ Identified and established relationships with key decision makers in target markets.➢ Prepared sales forecasts to develop tactical plans to meet goals.➢ Evaluated competitor offerings to create competitive pricing models that generated higher profits margins.➢ Conducted product demonstrations virtually to prospects.➢ Maintained a strong sales pipeline by building relationships with potential clients.➢ EHR and practice management SaaS expert

Boca Raton, Florida, Us

Modernizing Medicine® and its affiliated companies are transforming how healthcare information is created, consumed and utilized in order to increase practice efficiency and improve patient outcomes. Our specialty-specific, data-driven and cloud-based electronic health records (EHR) and practice management (PM) systems, plus revenue cycle management (RCM) services, were built by a team including specialty physicians and practice management professionals. Our suite of products and services is designed to transform the clinical, financial and operational aspects of dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery and urology practices. We also offer products designed for ambulatory surgery centers. For more information, please visit www.modmed.com.

San Diego, California, Us

Frankfort, Ky, Us

Responsibilities:Investigate allegations of child abuse, neglect, and/or dependency.Meet with family members to determine the merits of a report of child neglect and/or abuse.Meet with other interested parties such as school and medical staff in order to gather additionalinformation.Complete detailed assessments based on the facts obtained during home visits and meetings withinterested parties.Work with families to create a case plan for addressing and correcting issues within the household.Make referrals to outside community resources to assist the family in overcoming identified barriersand to keep children safe in permanent home and promote their wellbeing.Enter case information into the computer.Complete court reports as needed.Provide testimony during administrative and judicial hearings.Work closely with community partners such as law enforcement, school systems, counselors, andshelters.Provides emergency services on 24‐hour basis, including accepting referrals and completinginvestigations at any hour without prior warning.Skills Used:Excellent verbal and written communication skills with professional staff, guardians, children, judges,attorneys and community workers.Above average organizational and time management skills.Possessed a high level of integrity and practice maintaining confidentiality.Possessed the ability to work well under pressure.Excellent use of computer skills and Microsoft Office programs and Outlook email.Accomplishments:Effectively created several different documents/ charts/ reports to help my teammates complete theirwork more efficiently.Completed required job duties by dedicating my time, professionalism and expertise that met the“statistics” for my job position.

Bowling Green, Ky, Us

Responsibilities:Provide intensive therapeutic social Work services through the assessment of dual diagnosis clientneeds.Accepts referrals, completes full psychosocials, develops individualized treatment plans per client,precertifys clients with a variety of MCO's, completes concurrent reviews and finalizes all discharge planning.Provides a variety of individual, group, and family sessions per client's needs using a variety of therapeutic techniques including: dialectical behavior therapy, cognitive behavior therapy and motivational interviewing.Received training for EMDR ﴾eye movement desensitization and reprocessing﴿ to be able to provide a wider variety of therapeutic techniques.Accomplishments:Help reduced recidivism rates in the community by providing a variety of therapeutic techniques to the residents that helped the resident transition back into the community.Shared my extensive knowledge on how to get authorization for substance abuse treatment from all different KY MCO's.Created documents, charts, presentations, and handouts for staff members to help better facilitate the transition to accepting clients with insurance.Provided training to several staff members, including supervisors and directors, on how to precert clients for treatment with all different KY MCO's.Updated the assessment questions to provide a smoother transition for therapists to authorize days.Created a new "call sheet" for facilities to use that would better help screen clients that may or may not meet the insurance requirements for residential treatment.Skills Used:Provided a variety of evidence-based therapeutic techniques, such as, cognitive behavior therapy, dialectical behavioral therapy, cannabis youth treatment, craving management, motivational interviewing, seeking safety, seven challenges, treatment and the twelve steps substance abuse treatment.Possessed a high level of integrity and practice maintaining confidentiality.

King Of Prussia, Pa, Us

Provided emergency services 24-hour basis, that included accepting referrals from professionals and family members and conducted intensive level of care assessments. The assessments were to determine which appropriate level of care the client met, whether that be for an inpatient hospitalization, partial hospitalization, or outpatient therapy. Specifically, the assessments were focused on determining if the client, ranging from age 10-17, met acute inpatient criteria primarily for suicidal or homicidal thoughts, self harming thoughts, or psychosis. Assessments were also completed to determine if adolescent males or females from ages 13-17 met criteria for a 30 day substance abuse program, and adolescent males ranging from 13-17 for sexually acting out behaviors. assessments were completed on children 4-10 for a variety of psychiatric behaviors from 2011-2013 when the Choices program closed. An adult drug rehab program, Crossroads opened up in which I conducted thorough substance abuse assessments to determine if any adults over the age of 18 met criteria for an inpatient rehab.I then participated in staffing the assessment over with the psychiatrist, called insurance to precertify the client for inpatient treatment at any hour without prior notification.Lead by example with being a senior staff and trained other therapists coming into the office. Developed a new organizing tool for completed assessments that were stored in the office.Created a new "call sheet" for facilities to use that would better help screen clients that may or may not meet the insurance requirements for residential treatment.Used a variety of therapeutic techniques, such as, motivational interviewing to get the clients to feel comfortable enough to open up while completing level of care assessments.Efficient note taking skills while completing assessments and then quickly transferring them to a completed typed document for the psychiatrist to review.

Supervise adult male inmates in a medium- security prison.

Master Of Arts (M.A.), Criminology

Bachelor Of Arts (B.A.), Sociology