★ Oversee the management of the HCM ERP environment (Workday), applications, integrations, and team for assigned domain. ★ Manage the teams with contributions from functional/customer staff, technical support groups and informatics professionals toward goal of delivering and supporting systems in a timely, cost-effective and responsive manner. ★ Responsible for day-to-day delivery of configuration, system and application support, projects, training, adoption, and oversight of 3rd party contractors. ★ Works closely with the business and IT leadership to deliver configuration, implementation, upgrades, testing, release management and production success. ★ Provide direction for staff through the use of measurable performance goals, objectives, standards and plans routinely assessing and measuring progress based upon achieving / exceeding these expectations. ★ Accountable for Human Resource functions including hiring, termination, salary actions, job reviews, corrective actions, professional growth and mentoring. ★ Supports Director of ERP in staffing and budget planning.

★ Design, develop, implement, maintain and update HR systems/programs/reports to optimize the system value★ Collaborate with business process owners to identify opportunities; define business requirements, and design and implement solutions designed to maximize efficiency and productivity★ Point of contact for escalation and resolution of support issues★ Oversee and manage HR/payroll data entry and data integrity★ Analyze data flow and recommend automated solutions for process improvement opportunities and efficiencies★ Manage HRIS related control items by working with IS, HR, Benefits and Payroll clients on requirements, development and testing★ Manage all related tables (HR, Payroll, Benefits, etc.) ★ Serve as the liaison for all internal customer requests, including writing ad hoc reports★ Design materials and lead training for end users, as needed★ Supervise HRIS team members to ensure achievement of goals and objectives; prioritizes work requests and projects.★ Serve as an escalation point for all HR system related processes and procedures

★ Represented Lahey Health Information Technology and Human Resources functions in the maintenance and ongoing implementation of modules of the PeopleSoft (Oracle) HR Management System. ★ Maintained close working relationships with HR, Finance and Information Technology through active participation on the Lahey PeopleSoft users cross-functional team. ★ Represented IT and Lahey interests in discussions with PeopleSoft. ★ Managed the employee master file data and procedures to ensure that required information is accurately and securely maintained. ★ Provided responsive information in the form of reports and statistical presentations to leadership, government agencies and others with authorized access.★ Implemented new programs and systems using employee data to support all business and functionalareas. ★ Provided day-to-day supervision for resources assigned to HRIS activities and direction to otherHR colleagues on a project-by-project basis. ★ Managed electronic interfaces with other systems and vendors.

★ Managed a team of 12 HR employees based in US and Latin America, providing support to employees wishing to use or access Learning and\or Human Resource programs, processes or systems.

★ I orchestrated all company-wide HR related data analysis, policy administration, and reporting such as hires, transfers, personnel records, performance appraisals, absenteeism rates, benefits, payroll, and governmental regulation management.★ I improved organizational personnel policies and practices through statistical data analysis and reporting that identified issues and opportunities.★ Strategically led campaign for the implementation of Workday HCM, now scheduled to go live Q4 2018.★ I enhanced key governance activities and procedures to strengthen data integrity and security, I automated HR technology infrastructure to foster productivity and quality, and I reduced administrative expense and workload through implementation of web-based self service solutions.★ I instrumentally led entire HR systems team and strategic partnerships with HR and IT departments to provide consultation and solutions that promoted efficiency.

★ I enthusiastically managed HR system administration and data reporting including table design and maintenance, file uploads, and back-end mass updates for population of over 2,000 employees spanning numerous states and locations.★ I optimized all project milestone, deliverable, and objective tracking across organization, I produced all Compliance Reporting analytics, and I executed HR system project meetings and status updates.★ I delivered pivotal employee lifecycle processing as well as policy and procedures training throughout the organization.

★ I spearheaded PeopleSoft application configuration and implementation as subject matter expert, greatly impacting the speed and ease of execution regarding Base Benefits and Benefits Administration throughout US and Canada.★ I streamlined the implementation of process upgrades through tailored structure to identify and recommend innovations, communicate design changes, and train end-users in new features and functionality.★ I ensured scalability of integrated enterprise platform through customized configuration documentation and bespoke specification development for associated interfaces.★ I bolstered education and development with the creation of technical materials and leading team-oriented trainings.

★ I facilitated complex business process between the users and technical resources with expert knowledge of Benefits Administration, Time and Labor, and Payroll processing.★ I analyzed imported data quality from legacy systems and eliminated errors using configuration and data conversion techniques that greatly enhanced information integrity and quality.★ I served as technical support leader regarding all PeopleSoft HR application needs and supervised numerous tax and software updates in addition to year-end projects.

★ I managed diverse portfolio of clients across different levels and versions of PeopleSoft throughout the organization resulting in superb client relationship management and project completions ahead of schedule.