At CalCom Energy, I’m the Jill of All Skills in the Service Department. In my day-to-day, I request quotes from vendors. Then create service estimates and propose them to clients. Upon approval, I prepare purchase orders and send them to the vendor and our AP department. I also create service orders and appointments based on a bi-monthly service schedule including 3 teams: Preventative Maintenance, Project-Based Maintenance, and Reactive Maintenance. Twice a week I update technician appointment dispatches. Following dispatches, I evaluate field reports. As a result, I either email a follow up report and invoice to the client, create a follow up appointment, or request a quote from a vendor. In addition to my daily tasks, I also enjoy project-based work. In 2022, we migrated from CoreCon--a cloud-based construction software--to Acumatica--ERP/CRM to develop processes in the Service Department and eliminate inefficiencies. In 2023, I assisted CalCom and customers navigate Huawei's warranty claim after their exit from the US business landscape. In 2024, our team is implementing SalesForce CRM.• Design and implement new functionality within data intensive applications.• Perform data import and data transformation activities.• Solve recurring issues, documenting and promoting best current practices.• Implement features, providing technical expertise and training, and facilitating knowledge transfer to new clients and team members.• Liaison between Developers, Business Analysts and clients, resolving business and technical challenges for successful transition to client led systems.

As the administrative assistant for the Adventure Education Department, I was responsible for typical tasks such as budget management (AppMan, Banner, Webopus), meeting/event coordination (Outlook), notetaking (Sharepoint), and e-blasts and social media (Canva, Insta, FB) for AE students. However, I see those tasks as minute compared to what I spent a large part of my time doing for the department. Over those 2 years, my goals had been to diagnose the program’s growth and underinvestment struggles, apply appropriate interventions, and secure its future in the dynamic FLC system. • Presented program assessment findings and initiate strategies for program goals and student success• Managed Department budget and class budgets and reported monthly to Finance and department chair person• Collaborated with IT and Registrar’s Office to design the process for pre-major to major transition-set requirement criteria (AppMan)• Collaborated with Career Services and School of Business professors to design a survey (deployed through Handshake) to provide data to local rec companies about student spending habits for SOAR-Southwest Outdoor Adventure Rendezvous• Designed, implemented, and analyzed assessment of AE student learning for annual program assessment (Taskstream) • Survey design, implementation, synthesis, and reporting for FLC Staff Council (MS Forms)• Created electronic student forms (conduct, liability, and medical) (Adobe and MS Power Automate)• Revised and edited course proposals and accompanying budgets• Advised students based on major/minor requirements and map to graduation• Develope job, practicum, and internship opportunities for AE students, e.g. Open Sky, Southwest Conservation Corps, SJMA, local schools, and many others

Develop marketing packages and plans for businesses to support Public Radio stations KSUT 91.3 and KSUT 90.1. Create and sell the packages to business owners and sales/marketing reps. Write creative, schedule credits (Allegiance Traffic), track sales progress and trends.Help create and implement ideas for radio station fundraisers, 2 to 3 per year, including additional fundraisers with local business tie in's, e.g.KSUT Member Party and Silent Auction, Party in the Park, Henry Strater Concert Series.

The Development Assistant/Membership Manager is responsible for carrying out short and long term fund raising strategies to attain revenue and strategic goals relative to membership. Job duties include: accounts receivable, direct mail, pledge drives, gift acknowledgment, database management and social media. The Development Assistant is a key member of the development team and contributes to brainstorming, planning and supporting all station fund raising activities including membership, underwriting and special events. Develop and implement strategies to meet or exceed the revenue goals and strategic benchmarks of the KSUT Membership DepartmentBe the first point of contact with KSUT membership for maintaining relationships and problem solvingPlan and coordinate on-air fund drivesOversee and execute direct mail and email campaigns Management of donor database, including data entry, posting membership payments, invoicing, monthly and annual reporting, and preparing bank depositsSolicit donations other than financial gifts for the purpose of fundraisingDevelop and implement strategies to engage, interact and recruit membership through social mediaCreate and distribute the quarterly KSUT enewsletter and regular electronic communicationsDirect involvement in brainstorming, planning and producing all special eventsRepresent KSUT as part of the nonprofit community

Develop standards-based, project-based units utilizing Expeditionary Learning ProtocolsCreate and edit information sheets using Photoshop/Indesign or MS PublisherDevelop and maintain relationships with scholars and experts in the field to further student engagement Coordinate outdoor experiential field trips while addressing the needs of the participants Provide a knowledge base of American History from the American Revolution to Reconstruction as related to Southwest Colorado to ensure participant engagement.

Implement and design project-based learning curriculum with special focus on grammar and writing skillsCreate and facilitate diversified, multicultural, interdisciplinary, and challenging lessons for the Block ScheduleModify lessons to accommodate special needs and learning stylesUtilize Best Practices system of teaching for student improvement

Developed personal pedagogyDeveloped ELL curriculum for Dine studentsDeveloped instructional approach and relationship building skills