Kelly Popko Email and Phone Number
I am a Software Engineer with a preference for Ruby on Rails and Backend work. I have a knack for swiftly turning ideas into reality and excel at getting things done promptly. I'm proactive and ensure projects are delivered efficiently without compromising quality.Learning is my superpower and I'm a problem-solver at heart with a strategic bent and a keen focus on the people most directly impacted by my work. I absolutely love setting people up for success. This is a thread that runs through everything I do.What sets me apart is my aim to genuinely understand the needs of the end-user so I can build solutions that make their lives easier. ★ In a Software Engineering context, this can look like truly understanding project requirements and the reasons behind them - and asking clarifying questions or raising concerns accordingly. It may look like identifying and escalating user concerns and/or initiating actionable tickets (e.g. Jira). ★ An example from my time on QA: created a test plan and coordinating UAT with stakeholder teams to identify and address defects and risks as early as possible. Additionally, this aided in those teams' documentation and training preparations.★ An example from my time on CX: spearheaded a warranty intake system to benefit customers and my fellow teammates. The department has since expanded on that solutions and applied it to additional brands.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬💻 SKILLS 💻❋ Soft Skills » Problem Solving | Written and Verbal Communication | Cross-functional Collaboration | Documentation - non-technical and technical | Time Management❋ Languages & Frameworks » Ruby | Ruby on Rails | ActiveRecord | JavaScript | Node | Python | HTML | CSS | Bash | SQL/PostgreSQL❋ Testing Suites » RSpec | Cucumber | Capybara | Cypress❋ Tools » Git/Github | Heroku | Vercel | Buildkite | Sidekiq | Jira | Confluence | Docker | Shopify | Vim | tmux▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Targeting roles as a Ruby on Rails Backend Software Engineer / Developer.✉ kelpopko@gmail.com
Wisco Joe Coffee
View- Website:
- WiscoJoeCoffee.com
- Employees:
- 1
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Wisco Joe CoffeeMilwaukee, Wi, Us -
Software EngineerSerta Simmons Bedding, Llc May 2022 - PresentAtlanta, Georgia, United StatesAddressed feature requests. Triaged, investigated and resolved bugs. Updated test coverage in RSpec, Capybara. Pair programmed; engaged in code review. ► Key contributor to Shopify and EDI integrations with in-house Rails CRM from custom storefronts, fulfiller integrations (respectively). ► Coded significant portions of code responsible for generating EDI-compliant PO JSON, consuming ASN JSON.► Implemented change to store sales-tax data from Shopify and Stripe… Show more Addressed feature requests. Triaged, investigated and resolved bugs. Updated test coverage in RSpec, Capybara. Pair programmed; engaged in code review. ► Key contributor to Shopify and EDI integrations with in-house Rails CRM from custom storefronts, fulfiller integrations (respectively). ► Coded significant portions of code responsible for generating EDI-compliant PO JSON, consuming ASN JSON.► Implemented change to store sales-tax data from Shopify and Stripe transactions in line item object in CRM. Show less -
Software Quality AnalystSerta Simmons Bedding, Llc Jun 2020 - Apr 2022Atlanta, Georgia, United StatesConducted acceptance, regression, and edge case testing for Agile engineering teams, ensuring quality for customer-facing and internal systems. ► Led manual QA, UAT, and integration testing for 3p integration resulting in successful, defect-free launch.► Ran regression test suites using shell scripts and Cypress testing framework to ensure comprehensive test coverage. -
Customer Experience (Cx) SpecialistTuft & Needle May 2013 - May 2020Phoenix, Arizona, United StatesExpertly and empathetically resolved customer problems and questions via multiple channels (phone, email, live chat). Processed bulk vendor orders and handled escalated, specialized customer cases. ► Spearheaded, architected warranty intake system, significantly reducing CPO. process adopted by other brands.► Co-architected, wrote, maintained internal knowledge base, stock email replies, customer-facing FAQs.► Shell scripted repeatable bulk order processing tasks to… Show more Expertly and empathetically resolved customer problems and questions via multiple channels (phone, email, live chat). Processed bulk vendor orders and handled escalated, specialized customer cases. ► Spearheaded, architected warranty intake system, significantly reducing CPO. process adopted by other brands.► Co-architected, wrote, maintained internal knowledge base, stock email replies, customer-facing FAQs.► Shell scripted repeatable bulk order processing tasks to optimize process efficiency. Show less
Kelly Popko Education Details
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History, Germanic Languages, Literatures, And Linguistics
Frequently Asked Questions about Kelly Popko
What company does Kelly Popko work for?
Kelly Popko works for Wisco Joe Coffee
What is Kelly Popko's role at the current company?
Kelly Popko's current role is Software Engineer | Ruby on Rails | Javascript | Elevate the User Experience | Lifelong Learner.
What schools did Kelly Popko attend?
Kelly Popko attended University Of Wisconsin-Milwaukee.
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