[1] New clubs inventory strategy and planning; Through sister club selection, historical sales analysis, demand & sales forecast and financial budgeting, strategize on inventory plan at SKU level for new club openning; Coordinate with Operation, Supply Chain and Direct Import to track imcoming supply for order fulfillment; Report on inventory readiness, disruptions against plan, potential risks before Grand Openning Day of new clubs; [2] System-aided planning/replenishing solution Work with U.S. ISD (Information Service & Development) team and outsourced developers to implement GRS (Global Replenishment System) for Sam’s Club China; System testing under UAT and production environment; Arrange daily conference call to update system defects and solutions, project progress and next steps; Finetune the system and safty stock settings to best reflect demand and sales forecast, and replenishment strategy; Monitor on critical KPIs (fulfill rate, DOH, Instock) after the implementation [3] Projects of continuous improvement on planning and inventory efficiency[4]Supply Chain Network design for the expansion of the business. Focused on fulfillment center and warehouse.

[1] Strategize in customer value proposition and segmentation, employ different marketing strategies to attract target customers; [2] Identify and adopt proper e-commerce channels that represent the value of the brand to work with; [3] Hire and train a strong sales team to deliver budgeted sales results; [4] Analyze market and sales data and work with product development to ensure the company offers right product combinations to the market; [5] Constantly boost PV (Page View), UV (Unique View) and GMV (Gross Merchandise Volume); [6] Conduct periodical meetings with a board of investors from Denmark and China reviewing business performance, deciding business strategies and etc.

[1] Lead an onsite team of 6 experienced managers at client's office, identify low hanging fruits at spot and conduct fast cycle sourcing projects across categories as Professional Service, Facilities, IT&Telecom, T&E and Logistics; [2] Lead the transition of onsite service to COE (back office, Center of Excellence) based service from Shanghai to Shenzhen, including designing project plan, monitor project progress, identify transition wave plans and executions; [3] Act as Escalation point to any service or project issues. Engagement with stakeholders from procurement managers to Chief Procurement Officer to ensure the project is proceeded successfull

[1] Lead a team of sourcing associates and managers to deliver the contracted savings for a fortune 500 company; [2] Perform full cycle sourcing projects from baseline establishment, RFP development and evaluation, Supplier selection, negotiation to final agreement; [3] Manage stakeholders in Asia-Pacific regions, covering Mainland China, HongKong, Taiwan, Japan, South Korea, and Australia through regular conference calls; [4] Influence and persuade stakeholders without being authoritative

[1] Recruit right people and through goal setting, coaching, performance evaluation and training to support the expansion of the team; [2] Lead the team to follow and execute the global category plan; [3] Sales initiatives among incumbent clients; [4] Attend industry affairs and conduct field research in major players to keep abreast with the every changing market

[1] Total people responsibility of 40+ in 4 sub team, and the customer base covered major destinations in Latin America;[2] Strictly controlled operational cost, optimized business process and staff allocation; [3] Smooth Management of people redundant as a result of customer service offshoring; [4] Centralize the operation on all the Latin-American clients into one team which represented the most complex operation process.

[1] Elevate customer satisfaction scores;[2] Resource allocation among different departments due to various seasonality of the clients; [3] Key member of Project Up, the most influential coast-to-inland migration; [4] Fire fighters to remedy service failures during the stabilization of the migration.

[1] Managed to migrate and allocated over 1,000 positions during project Up while maintained service level and productivity; [2] Key person in 4-man Walmart performace enhancement team, through 2-month closely supervision on all origin performances in Europe, North American, Latin American and APAC, finally won over the client and was awarded the Best Service Provider; [3] Led a team of 5 for Office Max performance enchancement and secured the client from leaving