Erin Jaros Email & Phone Number

Detroit, MI, US

Wilmington, Delaware, US

• Analyzes client pharmacy benefit arrangement to configure RFP evaluation tool and analyzes system results to verify accuracy of Pharmacy vendor submissions
• Presents findings and provides insight externally to clients and pharmacy benefit consultants as well as internally to Sales and Account Management
• Facilitates file transfer and data issue resolution internally and externally
• Partners with business and technical colleagues to monitor, analyze, and implement product enhancements
• Participates in the development of client life cycle strategies
• Drive resolution of issues causing deadline risk

White Plains, New York, US

• Analyzes bids for group health and welfare coverage for clients
• Provides benchmarking research and analysis and develops detailed client reports
• Completes client reporting, consolidate census requests, and marketing
• Provides support in obtaining the most competitive proposals in the marketplace, financial reporting, and carrier/vendor evaluation
• Generates monthly invoices for clients that are directly billed

White Plains, New York, US

• Analyzes bids for group health and welfare coverage for clients
• Provides benchmarking research and analysis and develops detailed client reports
• Supports Senior Plan Analysts to complete client reporting, consolidate census requests, and marketing
• Provides support in obtaining the most competitive proposals in the marketplace, financial reporting, and carrier/vendor evaluation
• Generates monthly invoices for clients that are directly billed

Waltham, MA, US

• Calculate residual value for current client software licenses and use towards upgrading products
• Utilize Salesforce CPQ to determine maintenance spend and update records when converting product
• Create conversion calculators using Microsoft Excel to calculate future maintenance pricing and co-term costs
• Generate conversion order forms using Microsoft Word to describe details of upgrade transaction
• Schedule and participate in virtual meetings via Zoom, Skype or phone within a remote work environment
• Communicate with multiple departments to build personalized solutions for client conversions

London, England, GB

• SharePoint administrator creating and managing multiple site collections for browser based document management
• Coordinate meetings and organize day-to-day calendars for senior management
• Create and implement administrative processes to improve accuracy and meet deadlines
• Manage travel and expense reports for department team members
• Develop effective working relationships to communicate through all levels of management
• Serve as a single point of contact for technical advice and organizational policies

Washington, D.C. Metro Area, US

• Identified engagement opportunities, concerns, and trends in the social space
• Handled complex customer cases through emerging media channels
• Analyzed reports and shared actionable insights and business opportunities with key stakeholders
• Met quality assurance requirements and other key performance metrics
• Collaborated with dealer network to build relationships with customers and ensure customer satisfaction
• Evaluated customer complaints and provided logical lasting solutions